At a Glance
- Tasks: Lead multiple retail locations and inspire teams to deliver exceptional customer experiences.
- Company: Join The Works, a top-rated company that inspires creativity and learning.
- Benefits: Enjoy 33 days holiday, 25% discount, and access to exclusive perks.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving sales and fostering a creative environment.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 35000 - 45000 € per year.
Stores in this area – Ayr, Clydebank, East Kilbride, Glasgow (Braehead), Glasgow (Sauchiehall Street), Glasgow (Silverburn), Glasgow Forge, Glasgow Fort, Glasgow St Enoch Centre, Greenock, Hamilton, Inverness, Inverness Shopping Park, Kilmarnock, Loch Lomond Outlet, Motherwell, Paisley.
Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies'. We don’t just sell products. We inspire reading, learning, creativity and play. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play.
Your Mission:
- Inspire, motivate, and develop high‑performing store teams to deliver exceptional customer experiences.
- Communicate with your store teams and spend time with them in store to keep engagement high.
- Drive retail commerciality like a boss, striving for fantastic sales and high performance across all KPIs including sales, profitability, safety, store standards, pricing, and cost control.
- Drive operational excellence and achieve outstanding results across your designated retail area.
- Create store experiences that are fun, friendly, accessible and inclusive for colleagues and customers.
- Hire Store Managers who align with our purpose, values and mission.
- Implement effective visual merchandising strategies to enhance the customer journey.
- Collaborate with fellow Retail Area Managers to share best practices and drive continuous improvement.
- Ensure the delivery of commercial targets, including sales, profitability and cost control.
Skills / Behaviours That Will Set You Apart:
- A positive ambassador for our brand and our values.
- Inspirational leadership style with a positive outlook.
- Passion for delivering exceptional customer service.
- People skills with a track record of developing high‑performing teams.
- Commercial acumen with the ability to drive sales and profitability.
- Excellent communication and interpersonal skills.
- Collaborative mindset and a team player.
- Able to drive growth, maximise sales and profitability whilst leading our customer‑first service strategy.
- Willing to lend a hand – If you're on a store visit and the teams are busy or overwhelmed, you're happy to help by getting stuck in.
- Resilience in a dynamic retail environment.
- Innovative thinking and a proactive approach to problem‑solving.
Being a Great Leader:
- Align Goals with Values: Ensure that your team’s goals are clearly connected to the company’s values and purpose.
- Clear Communication: Ensure that your team understands the goals, expectations and their roles.
- Role Model: Lead by example. Demonstrate the behaviours and attitudes you expect from your team.
- Provide Feedback: Offer constructive feedback regularly.
- Empower Your Team: Delegate tasks and trust your team to handle them.
- Conflict Resolution: Address conflicts promptly and fairly.
- Empathy: Understand and consider the feelings and perspectives of your team members.
Our PERKS really are "The Works":
- 25% Colleague Discount! Plus, exclusive Double Discount days!
- MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more.
- Family Friendly Leave – Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 33 days, including bank holidays.
- Cash Plan – Claim early access to 50% of your wages as you earn them.
- Can‑Do Academy – Grow your skills and career with instant access to further training and development.
- Share Scheme – Own a piece of The Works.
- 24/7 support for you and your family – Through our partnership with the Retail Trust.
- Healthcare Cash Plan – Support your everyday healthcare costs.
- Loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Our Purpose: To inspire reading, learning, creativity and play.
Our Values: We are Crafty | Smart with what we’ve got. We are Caring | Heart in every action. We are Can‑do | Energy that gets it done.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under‑represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community.
Retail Area Sales Manager - Central & West Scot... Area and Regional Operations Managers · Glas[...] in Glasgow employer: The Works Stores Ltd
The Works is an exceptional employer, recognised as the 10th Best Big Company to Work For in 2024, offering a vibrant work culture that inspires creativity and learning. With a strong focus on employee development through initiatives like the Can-Do Academy, generous benefits including 33 days of holiday and a 25% colleague discount, and a commitment to inclusivity, we empower our Retail Area Managers to lead dynamic teams and make a meaningful impact in their communities across Central and West Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Area Sales Manager - Central & West Scot... Area and Regional Operations Managers · Glas[...] in Glasgow
✨Tip Number 1
Get to know the company inside out! Research The Works, its values, and what makes it tick. This way, when you chat with them, you can show off your passion for inspiring creativity and learning.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to retail management. Think about how you’d inspire and lead teams to drive sales and create amazing customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining The Works family!
We think you need these skills to ace Retail Area Sales Manager - Central & West Scot... Area and Regional Operations Managers · Glas[...] in Glasgow
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for inspiring reading, learning, and creativity shine through. We want to see how you connect with our mission and values, so don’t hold back!
Tailor Your Application:Make sure to customise your application to highlight your experience in retail management and leadership. Use examples that demonstrate your ability to drive sales and develop high-performing teams, just like we do at The Works.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to be part of our team at The Works!
How to prepare for a job interview at The Works Stores Ltd
✨Know Your Stores
Familiarise yourself with the specific stores in your area, like Glasgow Fort and Inverness Shopping Park. Understand their unique challenges and successes, so you can discuss how you would drive performance and inspire teams in those locations.
✨Showcase Your Leadership Style
Prepare to share examples of how you've inspired and developed high-performing teams in the past. Highlight your ability to communicate effectively and lead by example, as this aligns perfectly with the company's values.
✨Demonstrate Commercial Acumen
Be ready to discuss strategies for driving sales and profitability. Think about how you can implement effective visual merchandising and operational excellence to enhance customer experiences and meet commercial targets.
✨Emphasise Team Collaboration
Illustrate your collaborative mindset by sharing experiences where you've worked closely with colleagues or other managers. Show that you're a team player who values open dialogue and is willing to lend a hand when needed.
