At a Glance
- Tasks: Be a brand ambassador, delivering smiles and helping customers find their perfect products.
- Company: Join a vibrant retail team that values creativity and inclusivity.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive perks.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Gain valuable experience in customer service and store management while having fun.
- Qualifications: Passion for customer service and teamwork; previous experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
8 hour contract
Become a Retail Sales Assistant on the shop floor — a true brand ambassador. You create moments that make our customers smile, helping them discover products they’ll love and find the perfect gifts. You’ll keep the store well-stocked, tidy, safe, and welcoming, and work with your team to ensure everything runs smoothly and everyone feels supported and included. In this role, every interaction, conversation, and thoughtful recommendation brings our brand purpose, values and behaviours to life.
Responsibilities
- Deliver friendly, knowledgeable, and efficient service to every customer.
- Maintain store standards, including merchandising, cleanliness, and stock replenishment.
- Operate tills accurately and handle transactions with care.
- Support with deliveries, stockroom organisation, and product availability.
- Follow all operational procedures, including health & safety and loss prevention.
- As a Keyholder (if applicable): open and close the store, support cash handling and store security.
- Work collaboratively with your team to meet store targets and KPIs.
- Stay informed about promotions, products, and services to help customers make informed choices.
- Be a brand ambassador — positive, professional, and passionate about what we do.
Note: the role can be physically demanding, including stairs and heavy stock; the team will support you.
Keyholder Responsibilities
If you’re over 18, with training and support, you’ll join us as a keyholder, taking on extra responsibility and building valuable experience. When assigned keys, you’ll be responsible for opening and closing the store, cashing up, and carrying out management responsibilities. You’ll receive an enhanced rate of pay for these responsibilities and gain exposure to store leadership opportunities.
- Opening and closing the store
- Cashing up
- Carrying out management responsibilities
Skills & Behaviours
- A passion for delivering great customer service.
- Strong communication and interpersonal skills.
- Team player with a positive, can-do attitude.
- Reliable, punctual, and flexible to work varied shifts.
- Comfortable using tills and handling cash.
- Experience in customer service or hospitality.
- Experience in a fast-paced, high-volume environment.
- For Keyholders: experience with store opening/closing and basic supervisory responsibilities.
Perks & Benefits
- 25% Colleague Discount, plus exclusive Double Discount days.
- MyWorks — access exclusive online discounts across retailers, holidays, utilities deals, tech and more.
- Family Friendly Leave with enhanced maternity, paternity and adoption pay.
- Holiday — 28 days including bank holidays (33 days for Deputies and Store Managers).
- Can-Do Academy — access to further training and development.
- Stream — early access to 50% of wages as you earn them.
- Share Scheme — own a piece of The Works.
- 24/7 support for you and your family through Retail Trust Charity.
- Healthcare Cash Plan to support everyday healthcare costs.
- Long service awards, pension, life assurance, Cycle to Work, and optional charity giving.
Our purpose: To inspire reading, learning, creativity and play.
Our values: We are Crafty | Smart with what we’ve got. We are Caring | Heart in every action. We are Can-do | Energy that gets it done.
We promote diversity, inclusion, and reasonable adjustments. Our roles are open to all, including under-represented groups. We are open to discussions around working hours and flexible working; reasonable adjustments for interviews can be requested in your application.
The Works — Time Well Spent. It All Starts With You.
Retail Sales Assistant Keyholder - Temporary Contract in Dunstable employer: The Works Stores Ltd
At The Works, we pride ourselves on being an excellent employer, offering a vibrant work culture that values creativity and teamwork. As a Retail Sales Assistant Keyholder, you'll enjoy a range of benefits including a generous colleague discount, access to training through our Can-Do Academy, and a supportive environment that encourages personal growth and development. With a commitment to diversity and inclusion, we ensure that every team member feels valued and empowered to contribute to our mission of inspiring reading, learning, creativity, and play.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant Keyholder - Temporary Contract in Dunstable
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Retail Sales Assistant Keyholder - Temporary Contract in Dunstable
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to The Works Stores Ltd:Don’t forget to personalise your application for The Works Stores Ltd! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at The Works Stores Ltd
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that The Works Stores Ltd offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at The Works Stores Ltd and contribute positively during your temporary stint.
