At a Glance
- Tasks: Lead and inspire your team to deliver top-notch customer service and smash store targets.
- Company: Join The Works, a vibrant retail brand with a focus on inclusivity and teamwork.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive training and development.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make a real impact in a supportive environment while growing your career.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Responsibilities
- Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
- Lead by example as a brand ambassador representing The Works to inspire your team to follow.
- Take full ownership of store performance, using data and insights to drive results.
- Ensure high standards of visual merchandising, stock availability, and store presentation.
- Recruit, onboard, and train new team members, building a high performing, engaged team.
- Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
- Maintain compliance with health & safety, cash handling, and loss prevention policies.
- Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
- Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.
Qualifications and Skills
- Proven experience in a retail management role.
- Strong leadership and people development skills.
- Commercially focused with a track record of delivering results.
- Excellent communication, planning, and organisational abilities.
- Confident using data to inform decisions and improve performance.
- Flexible, resilient, and able to adapt to changing priorities.
- Experience in a high-volume or value retail environment.
- Familiarity with retail systems and reporting tools.
- Experience managing recruitment, training, and performance processes.
- Tech savvy with using back-office systems, EPoS Tills, emails and video calls.
Benefits
- 25% colleague discount and exclusive double discount days.
- MyWorks – access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more.
- Family Friendly Leave – enhanced maternity, paternity and adoption pay.
- Holiday – 33 days, including bank holidays.
- Stream – claim early access to 50% of your wages as you earn them.
- Can-Do Academy – grow your skills and career with instant access to further training and development in areas that interest you.
- Share Scheme – own a piece of The Works.
- 24/7 support for you and your family – partnership with the Retail Trust and Employee Assistance Programme.
- Healthcare Cash Plan – support everyday healthcare costs.
- Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Diversity, Inclusion and Reasonable Adjustments
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers and members of the LGBTQ+ community. We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
Retail Store Manager Retail Store Manager · Dorchester employer: The Works Stores Ltd
The Works is an exceptional employer located in Dorchester, offering a vibrant work culture that prioritises inclusivity and employee development. With benefits such as a generous 33 days of holiday, access to the Can-Do Academy for skill enhancement, and a supportive environment that values diversity, employees are empowered to thrive both personally and professionally. Join us to lead a passionate team, drive store success, and enjoy exclusive discounts while making a meaningful impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager Retail Store Manager · Dorchester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved performance. Be ready to share these during your interview to demonstrate your skills and experience in retail management.
✨Tip Number 3
Don’t forget to ask questions! Prepare some thoughtful questions about the role, team dynamics, and company goals. This shows you're engaged and serious about the position, plus it helps you figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep track of your application status easily. Let’s get you that Retail Store Manager role!
We think you need these skills to ace Retail Store Manager Retail Store Manager · Dorchester
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading and developing teams. We want to see how you've inspired others and driven results in your previous roles. Use specific examples to showcase your leadership style!
Be Data-Driven:Since we love using data to inform decisions, don’t shy away from mentioning your experience with retail systems and reporting tools. Share how you've used data to improve performance and achieve store targets in the past.
Tailor Your Application:Take a moment to customise your application for this role. Reflect on the job description and align your skills and experiences with what we're looking for. This shows us you’re genuinely interested in joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at The Works Stores Ltd
✨Know Your Numbers
As a Retail Store Manager, you'll need to be comfortable with data. Before the interview, brush up on key performance metrics relevant to retail, like sales targets and customer satisfaction scores. Be ready to discuss how you've used data in the past to drive results.
✨Showcase Your Leadership Style
This role is all about leading and developing a team. Think of specific examples where you've successfully coached or inspired your team. Prepare to share stories that highlight your leadership style and how you foster a positive team culture.
✨Visual Merchandising Matters
Since high standards of visual merchandising are crucial, come prepared with ideas on how you would enhance store presentation. You might even want to bring along a portfolio of past displays you've created or improved to showcase your skills.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a staffing issue. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to adapt to changing priorities.
