Retail Store Manager in Devon

40 hour contract

Why The Works? 🏆 10th Best Big Company to Work For 2024 - 'Best Companies'. We don’t just sell products. We inspire reading, learning, creativity and play. The Works literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.

Role

As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products. Through recruiting and nurturing your very own diverse team, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way – it’s in our DNA after all! We believe that a high performing team is a happy and engaged team. You’ll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You’ll showcase an inspirational customer experience by creating ‘moments that matter’ with our customers.

Responsibilities

• Delight and inspire every customer by leading a team that offers an exceptional retail experience.
• Create a store experience that's fun, friendly, accessible, and inclusive.
• Recruit team members who embody our values and behaviours, to build a dream-team of retail superheroes.
• Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams.
• Drive retail commerciality, striving for fantastic sales and high performance across all KPIs.
• Ensure excellent standards and impeccable merchandising in your store.
• Create an environment that’s always ready to welcome customers.
• Transform our space to align with seasonal trends and manage merchandising effectively.

Skills / Behaviours That Will Set You Apart

• Your positivity, creativity, and passion for our brand and products shine through.
• You can handle the fast-paced retail environment, juggling busy days, heavy deliveries, and customers with ease.
• You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro.

Being a Great Leader

• Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
• Lead your team to reach their potential and steer your store to break records.
• Work collaboratively with support departments and peers.
• Support your team's well-being and aspirations.

Perks

• 25% Colleague Discount! - Plus, exclusive Double Discount days!
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Family Friendly Leave - Enjoy enhanced maternity, paternity and adoption pay.
• Holiday – 33 days, including bank holidays.
• Stream - Claim early access to 50% of your wages as you earn them.
• Can-Do Academy - Grow your skills and career with instant access to further training and development.
• Share Scheme - Own a piece of The Works!
• 24/7 support for you and your family through our partnership with the Retail Trust.
• Healthcare Cash Plan – To support your everyday healthcare costs.
• And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.