At a Glance
- Tasks: Support a positive workplace by managing employee relations and resolving issues.
- Company: Join a caring and inclusive company that values creativity and learning.
- Benefits: Enjoy 33 days holiday, discounts, and access to training for career growth.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact in fostering a supportive work environment.
- Qualifications: Experience in HR or employee relations with strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
Location Hybrid: 1-2 days at our Support Centre in Coleshill, Birmingham.
As an ER Partner reporting to the People Services Manager, your role is essential in fostering a positive and compliant work environment. You will leverage your HR expertise to manage and resolve employee relations issues, provide high-level guidance and support to managers and employees, and ensure adherence to company policies and employment laws. Your proactive approach and organizational skills will help you seek out tasks and assist where needed, while your strong communication abilities will enable you to build and develop relationships and keep everyone informed. Engaging in meetings, being a team player, and maintaining attention to detail are crucial aspects of your role. Additionally, your empathy, adaptability, and conflict resolution skills will be vital in handling grievances, high-risk disciplinary actions, and performance management effectively.
Your Mission
- Liaising with solicitors to reduce the risk of cases going to tribunal.
- Manage and resolve employee relations issues, including grievances, disciplinary actions and performance management.
- Provide guidance and support to managers and employees.
- Policy compliance, ensuring adherence to company policies and employment laws.
- Offer advice and support on policy interpretation and application.
- Support HR initiatives and projects, including employee engagement, retention and development programmes.
- Maintain accurate and up-to-date records of employee relations cases, including meeting notes, disciplinary actions and performance reviews.
- Communicate effectively with managers and employees to address concerns and provide guidance on employee relations matters.
- Provide training, coaching and development support to managers and employees on employee relations topics.
- Offer professional, expert, best-practice and legally compliant advice, coaching and support to cross-functional line managers on employee relations casework.
- Guide managers to formulate pragmatic and business-focused solutions balanced with policy application and employment legislation.
- Assist the Head of People Business Partnering & ER and Senior People Business Partners in preparing tribunal cases, ensuring timely documentation and information.
- Work closely with the People Partnering Administrator to oversee the management of sickness absence cases.
Skills and Behaviours
- Organisational excellence – strong organisational skills and a proactive approach.
- Excellent communication and interpersonal abilities.
- Conflict management – ability to manage conflicts and provide empathetic support.
- High-risk handling – experience in handling high-risk disciplinary actions and performance management.
- Attention to detail – keen attention to detail and ability to maintain accurate records.
- Strategic thinking and planning capabilities.
- HR expertise – proven experience in employee relations or a similar HR role.
- Legal knowledge – strong knowledge of employment laws and regulations.
- Discretion – ability to handle sensitive and confidential information with discretion.
- Strong problem-solving and conflict resolution skills.
- Technical proficiency – proficiency in Microsoft Office Suite.
Benefits
- 25% colleague discount – plus exclusive double discount days.
- MyWorks – access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more.
- Family-friendly leave – enjoy enhanced maternity, paternity and adoption pay.
- Holiday – 33 days including bank holidays.
- Holiday purchase – purchase an additional 5 days.
- Can-Do Academy – grow your skills and career with instant access to further training and development in areas that interest you.
- Stream – claim early access to 50% of your wages as you earn them – for when life happens.
- Share scheme – own a piece of The Works.
- 24/7 support for you and your family – through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more.
- Healthcare cash plan – support everyday healthcare costs.
- Long-service awards, pension, life assurance, cycle-to-work and optional charity giving.
Our Purpose
To inspire reading, learning, creativity and play.
Our Values
- Crafty – smart with what we've got.
- Caring – heart in every action.
- Can-do – energy that gets it done.
Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers and members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary or use another term). We are open to discussions around working hours and flexible working. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
Because when people spend time doing what they love, it’s Time Well Spent. It all starts with you.
Employee Relations Partner in Coleshill employer: The Works Stores Ltd
At The Works, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With generous benefits such as 33 days of holiday, enhanced family leave, and access to our Can-Do Academy for continuous learning, we empower our employees to grow their skills and careers. Located in Coleshill, Birmingham, our hybrid working model allows for flexibility while fostering collaboration and engagement within our team.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Partner in Coleshill
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing the ER Partner role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for those interviews! Research common questions for HR roles, especially around employee relations. Practise your responses, focusing on your conflict resolution skills and how you've handled tricky situations in the past.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple cases or projects simultaneously. Highlight your attention to detail and how it’s helped you maintain accurate records.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at The Works!
We think you need these skills to ace Employee Relations Partner in Coleshill
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in employee relations. We want to see how your skills align with the role, so don’t hold back on showcasing your HR expertise!
Show Off Your Communication Skills:Since this role involves a lot of interaction with managers and employees, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect this.
Highlight Your Problem-Solving Skills:We’re looking for someone who can handle conflicts and provide pragmatic solutions. Share examples from your past experiences where you successfully managed employee relations issues or resolved grievances.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Works Stores Ltd
✨Know Your Employment Laws
Brush up on your knowledge of employment laws and company policies before the interview. This will not only show your expertise but also demonstrate your commitment to compliance, which is crucial for the Employee Relations Partner role.
✨Showcase Your Conflict Resolution Skills
Prepare examples of how you've successfully managed conflicts or resolved employee relations issues in the past. Highlighting your empathy and adaptability will resonate well with the interviewers, as these are key traits for the position.
✨Be Proactive in Your Approach
During the interview, express your proactive mindset by discussing how you would approach potential employee relations challenges. This could include strategies for improving communication or enhancing team dynamics, which aligns perfectly with the role's requirements.
✨Engage and Ask Questions
Don’t forget to engage with your interviewers by asking insightful questions about the company culture and their expectations for the Employee Relations Partner. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
