At a Glance
- Tasks: Be a brand ambassador, delivering smiles and helping customers find perfect gifts.
- Company: Join a vibrant retail team that values creativity and inclusivity.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive perks.
- Other info: Opportunities for growth and development in a supportive environment.
- Why this job: Gain valuable experience in customer service and store management while having fun.
- Qualifications: Passion for customer service and teamwork; experience in fast-paced environments preferred.
The predicted salary is between 20000 - 25000 £ per year.
8 hour contract
Become a Retail Sales Assistant on the shop floor — a true brand ambassador. You create moments that make our customers smile, helping them discover products they’ll love and find the perfect gifts. You’ll keep the store well-stocked, tidy, safe, and welcoming, and work with your team to ensure everything runs smoothly and everyone feels supported and included. In this role, every interaction, conversation, and thoughtful recommendation brings our brand purpose, values and behaviours to life.
Responsibilities
- Deliver friendly, knowledgeable, and efficient service to every customer.
- Maintain store standards, including merchandising, cleanliness, and stock replenishment.
- Operate tills accurately and handle transactions with care.
- Support with deliveries, stockroom organisation, and product availability.
- Follow all operational procedures, including health & safety and loss prevention.
- As a Keyholder (if applicable): open and close the store, support cash handling and store security.
- Work collaboratively with your team to meet store targets and KPIs.
- Stay informed about promotions, products, and services to help customers make informed choices.
- Be a brand ambassador — positive, professional, and passionate about what we do.
Note: the role can be physically demanding, including stairs and heavy stock; the team will support you.
Keyholder Responsibilities
If you’re over 18, with training and support, you’ll join us as a keyholder, taking on extra responsibility and building valuable experience. When assigned keys, you’ll be responsible for opening and closing the store, cashing up, and carrying out management responsibilities. You’ll receive an enhanced rate of pay for these responsibilities and gain exposure to store leadership opportunities.
- Opening and closing the store
- Cashing up
- Carrying out management responsibilities
Skills & Behaviours
- A passion for delivering great customer service.
- Strong communication and interpersonal skills.
- Team player with a positive, can-do attitude.
- Reliable, punctual, and flexible to work varied shifts.
- Comfortable using tills and handling cash.
- Experience in customer service or hospitality.
- Experience in a fast-paced, high-volume environment.
- For Keyholders: experience with store opening/closing and basic supervisory responsibilities.
Perks & Benefits
- 25% Colleague Discount, plus exclusive Double Discount days.
- MyWorks — access exclusive online discounts across retailers, holidays, utilities deals, tech and more.
- Family Friendly Leave with enhanced maternity, paternity and adoption pay.
- Holiday — 28 days including bank holidays (33 days for Deputies and Store Managers).
- Can-Do Academy — access to further training and development.
- Stream — early access to 50% of wages as you earn them.
- Share Scheme — own a piece of The Works.
- 24/7 support for you and your family through Retail Trust Charity.
- Healthcare Cash Plan to support everyday healthcare costs.
- Long service awards, pension, life assurance, Cycle to Work, and optional charity giving.
Our purpose: To inspire reading, learning, creativity and play.
Our values: We are Crafty | Smart with what we’ve got. We are Caring | Heart in every action. We are Can-do | Energy that gets it done.
We promote diversity, inclusion, and reasonable adjustments. Our roles are open to all, including under-represented groups. We are open to discussions around working hours and flexible working; reasonable adjustments for interviews can be requested in your application.
The Works — Time Well Spent. It All Starts With You.
Retail Sales Assistant - Keyholder in Bognor Regis employer: The Works Stores Ltd
At The Works, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued and supported. As a Retail Sales Assistant - Keyholder, you'll enjoy a range of benefits including a generous colleague discount, access to training through our Can-Do Academy, and a commitment to your personal growth within the company. Our inclusive environment fosters teamwork and creativity, making it a rewarding place to build your career while inspiring customers to discover their love for reading and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant - Keyholder in Bognor Regis
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including The Works Stores Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Sales Assistant - Keyholder in Bognor Regis
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like The Works Stores Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at The Works Stores Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Works Stores Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Works Stores Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Works Stores Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Works Stores Ltd!
