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- Tasks: Lead a vibrant team to inspire creativity and deliver exceptional customer experiences.
- Company: Join The Works, a top-rated company that values imagination and inclusivity.
- Benefits: Enjoy 25% discount, flexible hours, and access to exclusive perks.
- Why this job: Make a real impact by inspiring customers to read, learn, and create.
- Qualifications: Strong leadership skills and a passion for retail and creativity.
- Other info: Be part of a supportive team culture that celebrates diversity and growth.
The predicted salary is between 30000 - 42000 £ per year.
40 hour contract
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity and play. The Works literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching. This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
As a Retail Store Manager you will be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you will do it with a twist of creativity and a sprinkle of magic. You will create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!
Your Mission:
- Delight and inspire every customer by leading a team that offers an exceptional retail experience.
- Create a store experience that’s fun, friendly, accessible, and inclusive.
- Recruit team members who embody our values and behaviours, to build a dream-team of retail superheroes.
- Drive retail commerciality, striving for fantastic sales and high performance across all KPIs.
- Ensure excellent standards and impeccable merchandising in your store.
- Transform our space to align with seasonal trends and be a merchandising master.
Skills / Behaviours That Will Set You Apart:
- Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
- Resilient Champion: You can handle the fast-paced retail environment, juggling busy days, heavy deliveries, and customers with ease.
- Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro!
Being a Great Leader:
As a great leader with wonderful people skills, you will create an environment that’s more inclusive than just co-workers — it’s a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Work collaboratively with support departments and peers. If something’s not quite right, speak up so we can work together to get it right or make it better!
Our PERKS really are ‘The Works’:
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 33 days, including bank holidays.
- Stream - Claim early access to 50% of your wages as you earn them.
- Can-Do Academy - Grow your skills and career with instant access to further training and development.
- Share Scheme - Own a piece of The Works!
- 24/7 support for you and your family through our partnership with the Retail Trust.
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Our Purpose: To inspire reading, learning, creativity and play.
Our Values: We are Crafty | Smart with what we’ve got. We are Caring | Heart in every action. We are Can-do | Energy that gets it done.
Each year, we run an anonymous colleague engagement survey to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked!
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments: At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community. We are open to discussions around working hours and flexible working. If you need reasonable adjustments for an interview, let us know in your application and we’ll be happy to help!
Retail Store Manager Retail Store Manager · Blackburn, UK employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager Retail Store Manager · Blackburn, UK
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The Works' values and mission. Show us how your passion for creativity and customer engagement aligns with our goals. It’s all about making that connection!
✨Tip Number 2
Practice your storytelling skills! We love hearing about your experiences, so prepare some examples of how you've inspired teams or delighted customers in the past. Make it memorable and relatable!
✨Tip Number 3
Be ready to showcase your leadership style! We want to see how you motivate and support your team. Think about how you can create an inclusive environment and drive performance while having fun!
✨Tip Number 4
Don’t forget to ask questions! Show us your curiosity about the role and the team dynamics. This is your chance to find out how you can contribute to our mission of inspiring creativity and play!
We think you need these skills to ace Retail Store Manager Retail Store Manager · Blackburn, UK
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love inspiring creativity and making a difference in people's lives.
Be Authentic: Don’t be afraid to show your true self in your application. We value genuine personalities, so share your unique experiences and how they align with our values at The Works.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that are most relevant to the Retail Store Manager role. We’re looking for those who can lead with energy and creativity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at The Works Stores Ltd
✨Know Your Stuff
Before the interview, dive deep into The Works' mission and values. Familiarise yourself with their products and how they inspire creativity and learning. This will help you connect your passion for retail with their vision during the conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your colleagues or created a positive environment. Highlight your ability to inspire and support your team, as this is crucial for a Retail Store Manager.
✨Emphasise Customer Experience
Be ready to discuss how you would create 'moments that matter' for customers. Share specific strategies you've used to enhance customer experiences in previous roles. This aligns perfectly with The Works' focus on delivering exceptional service.
✨Be Yourself
Authenticity is key! Let your personality shine through during the interview. The Works values genuine and caring individuals, so don’t hesitate to show your enthusiasm for the role and how you can contribute to their inclusive culture.
