Retail Area Sales Manager - North West area in Barnsley

Become a Retail Area Manager Stores in the following areas: Barnsley, Batley, Blackburn, Blackpool, Bolton, Burnley, Bury, Chorley, Cleveleys, Fleetwood, Halifax, Huddersfield (New Street), Lancaster, Middleton, Morecambe, Oldham, Ormskirk, Oswaldtwistle Mills, Preston, Rochdale, Southport, Wakefield (Trinity Walk), Wigan Garden Centre, Wigan.

As a Retail Area Manager, you'll be at the helm of multiple retail locations, steering them towards success with your dynamic leadership and strategic vision. Your primary goal is driving commercial success, infused with a dash of innovation and a sprinkle of charm. You’ll empower your teams to reach their full potential while ensuring a joyful journey – after all, it’s part of our DNA! We firmly believe that a team that thrives is one that is both happy and engaged. Expect to spend a significant portion of your time across the designated area, collaborating closely with your teams to drive commercial success and set the pace.

Your Mission

• Inspire, motivate, and develop high‑performing store teams to deliver exceptional customer experiences.
• Communicate with store teams and spend time with them in store to keep engagement high.
• Drive retail commerciality by striving for fantastic sales and high performance across all KPIs including sales, profitability, safety, store standards, pricing, and cost control.
• Drive operational excellence and achieve outstanding results across your designated retail area.
• Create store experiences that are fun, friendly, accessible, and inclusive for colleagues and customers.
• Hire Store Managers who align with our purpose, values, and mission; spot potential and use their strengths to add value to your area.
• Implement effective visual merchandising strategies to enhance the customer journey.
• Collaborate with fellow Retail Area Managers to share best practices and drive continuous improvement.
• Ensure the delivery of commercial targets, including sales, profitability, and cost control.

Skills / Behaviours That Will Set You Apart

• A positive ambassador for our brand and our values.
• Inspirational leadership style with a positive outlook.
• Passion for delivering exceptional customer service.
• People skills with a track record of developing high‑performing teams.
• Commercial acumen with the ability to drive sales and profitability.
• Excellent communication and interpersonal skills.
• Collaborative mindset and a team player, working with departments and colleagues as one team.
• Ability to drive growth, maximise sales and profitability while leading our customer‑first service strategy.
• Willing to lend a hand – if you’re on a store visit and the teams are busy or overwhelmed, you’re happy to help by getting stuck in and working shoulder‑to‑shoulder with them to support.
• Resilience in a dynamic retail environment.
• Innovative thinking and a proactive approach to problem‑solving.

Being a Great Leader

• Align goals with values: Ensure that your team’s goals are clearly connected to the company’s values and purpose so colleagues see the bigger picture.
• Clear communication: Ensure that your team understands the goals, expectations, and their roles; regularly share updates, encourage open dialogue, and hold regular check‑ins.
• Role model: Lead by example and demonstrate the behaviours and attitudes you expect from your team, such as punctuality, responsibility, and being a brand ambassador.
• Provide feedback: Offer constructive feedback regularly, recognise achievements, and address areas for improvement in a supportive and continuous growth manner.
• Empower your team: Delegate tasks and trust them, building confidence and promoting professional growth.
• Conflict resolution: Address conflicts promptly and fairly, fostering an environment where issues can be discussed openly and resolved amicably.
• Empathy: Understand and consider the feelings and perspectives of your teammates, building strong, supportive relationships.

Our PERKS

• 25% colleague discount, plus exclusive double discount days.
• MyWorks – access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more.
• Family‑friendly leave – enjoy time with enhanced maternity, paternity, and adoption pay.
• Holiday – 33 days, including bank holidays.
• Stream – claim early access to 50% of your wages as you earn them.
• Can‑Do Academy – grow your skills and career with instant access to further training and development.
• Share Scheme – own a piece of The Works.
• 24/7 support for you and your family through the Retail Trust and an employee assistance programme.
• Healthcare cash plan – support your everyday healthcare costs.
• And more: long‑service awards, pension, life assurance, cycle‑to‑work scheme, and optional charity giving.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under‑represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non‑binary, or use another term). We are open to discussions around working hours and flexible working, and where possible we’ll try to support this. If you need reasonable adjustments for an interview, let us know in your application and we’ll be happy to help.