At a Glance
- Tasks: Lead multiple retail locations, inspiring teams and driving sales success.
- Company: Join The Works, a top-rated company that inspires creativity and learning.
- Benefits: Enjoy 33 days holiday, 25% discount, and access to exclusive perks.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by empowering teams and creating joyful customer experiences.
- Qualifications: Strong leadership skills and a passion for exceptional customer service.
The predicted salary is between 30000 - 40000 £ per year.
Stores in this area - Aberdeen (Trinity Centre), Cumbernauld, Dundee - Overgate Centre, Dundee, Dunfermline, Edinburgh, Edinburgh (Cameron Toll), Edinburgh (Gyle Shopping Ctr), Fort Kinnaird, Glenrothes, Kirkcaldy, Livingston Outlet, Livingston Shopping Centre, Perth, Stirling, Straiton Retail Park, and Tillicoultry Outlet.
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity and play. The Works literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.
This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
Become a Retail Area Manager
As a Retail Area Manager, you'll be at the helm of multiple retail locations, steering them towards success with your dynamic leadership and strategic vision. Your primary goal will be driving commercial success, infused with a dash of innovation and a sprinkle of charm.
You’ll empower your teams, aiding them in reaching their full potential while ensuring a joyful journey – after all, it's part of our DNA! We firmly believe that a team that thrives is one that is both happy and engaged.
Expect to spend a significant portion of your time across the designated area, collaborating closely with your teams to drive commercial success and set the pace.
Your Mission:
- Inspire, motivate, and develop high-performing store teams to deliver exceptional customer experiences.
- Communicate with your store teams and spend time with them in store to keep engagement high.
- Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s including sales, profitability, safety, store standards, pricing, and cost control.
- Drive operational excellence and achieve outstanding results across your designated retail area.
- Create store experiences that are fun, friendly, accessible, and inclusive for colleagues and customers.
- Hire Store Managers who align with our purpose, values and mission. Spot potential and use their strengths to add value to your area.
- Implement effective visual merchandising strategies to enhance the customer journey.
- Collaborate with fellow Retail Area Managers to share best practices and drive continuous improvement.
- Ensure the delivery of commercial targets, including sales, profitability, and cost control.
Skills / Behaviours That Will Set You Apart:
- A positive ambassador for our brand and our values.
- Inspirational leadership style with a positive outlook.
- Passion for delivering exceptional customer service.
- People skills with a track record of developing high-performing teams.
- Commercial acumen with the ability to drive sales and profitability.
- Excellent communication and interpersonal skills.
- Collaborative mindset and a team player. Working with departments and colleagues as 'one team'.
- Able to drive growth, maximise sales and profitability whilst leading our customer-first service strategy.
- Willing to lend a hand - If you're on a store visit and the teams are busy or overwhelmed, you're happy to help by getting stuck in, working shoulder-to-shoulder with them to support.
- Resilience in a dynamic retail environment.
- Innovative thinking and a proactive approach to problem-solving.
Being a Great Leader:
- Align Goals with Values: Ensure that your team’s goals are clearly connected to the company’s values and purpose.
- Clear Communication: Ensure that your team understands the goals, expectations, and their roles.
- Role Model: Lead by example. Demonstrate the behaviours and attitudes you expect from your team.
- Provide Feedback: Offer constructive feedback regularly.
- Empower Your Team: Delegate tasks and trust your team to handle them.
- Conflict Resolution: Address conflicts promptly and fairly.
- Empathy: Understand and consider the feelings and perspectives of your team members.
And let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on.
Our PERKS really are ‘The Works’:
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 33 days, including bank holidays.
- Stream - Claim early access to 50% of your wages as you earn them.
- Can-Do Academy - Grow your skills and career with instant access to further training and development.
- Share Scheme - Own a piece of The Works!
- 24/7 support for you and your family - Through our partnership with the Retail Trust.
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Our Purpose: To inspire reading, learning, creativity and play.
Our Values: We are Crafty | Smart with what we've got. We are Caring | Heart in every action. We are Can-do | Energy that gets it done.
We Listen. We Care. Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups.
We are open to discussions around working hours and flexible working. If you need reasonable adjustments for an interview, let us know in your application and we’ll be happy to help!
We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent. And with the right passion - It All Starts With You.
Area Retail Leader - Drive Sales, Inspire Teams employer: The Works Stores Ltd
The Works is an exceptional employer, recognised as the 10th Best Big Company to Work For in 2024, offering a vibrant work culture that prioritises creativity, inclusivity, and employee well-being. With generous benefits such as a 25% colleague discount, extensive holiday allowance, and access to professional development through the Can-Do Academy, we empower our teams to thrive both personally and professionally. Join us in inspiring reading, learning, and play across our diverse retail locations in Scotland, where your leadership can make a profound impact on our customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Area Retail Leader - Drive Sales, Inspire Teams
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The Works' values and mission. Show us how your passion for inspiring creativity aligns with our goals. It’s all about connecting your story with ours!
✨Tip Number 2
Practice your leadership pitch! As a potential Area Retail Leader, we want to hear how you inspire teams and drive sales. Share specific examples of how you've motivated others and achieved results in previous roles.
✨Tip Number 3
Be ready to showcase your people skills! We love candidates who can communicate effectively and build strong relationships. Think of ways you’ve resolved conflicts or empowered your team in the past – these stories will make you stand out!
✨Tip Number 4
Don’t forget to ask questions! Show us you’re genuinely interested by preparing thoughtful questions about the role and the team. This not only demonstrates your enthusiasm but also helps you gauge if we’re the right fit for you!
We think you need these skills to ace Area Retail Leader - Drive Sales, Inspire Teams
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for inspiring creativity and learning shine through. We want to see how you connect with our mission at The Works, so share your enthusiasm for reading, learning, and play!
Tailor Your Application:Make sure to customise your application to highlight your leadership skills and experience in retail. We love seeing how your background aligns with our values and the role of Area Retail Leader, so don’t hold back on those relevant examples!
Be Authentic:We appreciate authenticity! Be yourself in your application and let your personality come through. This helps us get a sense of who you are beyond your qualifications, and we’re all about finding the right fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing perks while you’re there!
How to prepare for a job interview at The Works Stores Ltd
✨Know Your Stuff
Before the interview, dive deep into The Works' mission and values. Understand how they inspire creativity and learning. Be ready to share how your leadership style aligns with their goals and how you can drive sales while keeping the team engaged.
✨Showcase Your People Skills
As a Retail Area Manager, your ability to inspire and develop teams is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your communication skills and how you’ve fostered a positive work environment.
✨Be Ready to Discuss Commercial Acumen
Brush up on your knowledge of retail metrics and KPIs. Be prepared to discuss how you've driven sales and profitability in previous roles. Think of specific strategies you've implemented that could translate well to The Works.
✨Bring Your Creative Ideas
The Works values innovation, so come armed with fresh ideas for enhancing customer experiences and visual merchandising. Show them how you can make shopping fun and engaging, reflecting their commitment to creativity and play.
