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- Tasks: Support café operations, inspire your team, and connect with customers daily.
- Company: The Works Café, a community-focused chain dedicated to quality food and service.
- Benefits: Competitive pay, paid vacations, employee discounts, and health insurance.
- Why this job: Join a vibrant culture where you can grow your career and make a difference.
- Qualifications: Experience in food service, strong leadership skills, and a passion for customer delight.
- Other info: Enjoy a balanced work-life with an average 50-hour week and bonus opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Description
Assistant Manager (calm, direct and accountable)
About us: The Works Café is a growing regional chain of community-minded cafés, dedicated to providing the highest quality food and friendliest customer service. Each of our cafés reflects the unique character and needs of the communities we serve. We’re committed to sourcing healthy, local ingredients for our bagels, breakfast and lunch sandwiches, salads, smoothies, and more. Our mission is to contribute to the health and well-being of our customers, team members, communities, and the environment.
Come experience our vibrant, community-oriented culture that is full of opportunities to advance your career!
About you: You’re an experienced and energetic food service professional looking to apply your talents at a company that shares your values. You’re hard-working, driven, and lead by example, ready to roll up your sleeves and help where help is needed. You’re able to inspire others to meet the company’s strategic goals, while assessing and advocating for what your team needs to achieve success. You strive to nurture and mentor talent, knowing that it will help retain dedicated employees and develop future company leaders.
Job Overview:
We’re looking for a fresh and friendly face to join our management team in Manchester, VT! The Assistant Manager supports the General Manager in all aspects of café operations in one location, focusing on sales growth, customer service and team building. They connect with both customers and staff and have a hands-on role in building our community-conscious café. They report to the General Manager, and oversee Shift Leaders, as well as all store personnel.
Position Type: Full-time
Duties Include:
- Recruit and hire talented individuals to fulfill staffing needs
- Train, mentor, and motivate shift leaders and other personnel
- Assist the General Manager in ways that will help build the café’s profits, strengthen the company culture, improve customer service, food quality, and team members’ morale
- Assist the General Manager with office and administrative tasks
A successful candidate must care much more about the health and well-being of their team members, customers, and communities than the average management candidate. They must also be detail-oriented, have weekend availability, and an unusually strong passion for delighting customers. Must be able to stand and walk for periods of 8 to 10 hours each shift, and be able to reach, bend, balance, and transport objects repeatedly during a shift.
Industry Leading Benefits:
- Take pride in your success and the success of your employees through our open book management policy
- Strong quality of life commitment: average 50-hour, 5-day work week
- Employee discount on our nourishing meals (eat well and feel good at work!)
- Competitive pay
- Paid vacations! (Yeah, get paid to play in the sand, hike a mountain or visit family…)
- Insurance—take care of yourself with medical, dental, and vision insurance program
- Performance-based BONUS opportunities!
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Assistant Manager (Manchester, VT) employer: The Works Bakery Cafe
Contact Detail:
The Works Bakery Cafe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Manchester, VT)
✨Tip Number 1
Get to know the café culture! Before your interview, pop into The Works Café and chat with the staff. This shows you’re genuinely interested in the team and helps you understand their vibe.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams or improved customer service in previous roles. We love seeing how you can inspire others!
✨Tip Number 3
Be ready to roll up your sleeves! Highlight your hands-on experience in food service and how you’ve tackled challenges head-on. We want to see that you’re not afraid to get involved!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our community-focused team at The Works Café.
We think you need these skills to ace Assistant Manager (Manchester, VT)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food service and community shine through. We want to see how much you care about the well-being of customers and team members, so share your experiences that reflect this passion!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with our café's values. Mention specific examples of how you've contributed to team success or improved customer service in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Assistant Manager role. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at The Works Bakery Cafe
✨Know the Company Inside Out
Before your interview, take some time to research The Works Café. Understand their mission, values, and the community they serve. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire and mentor your team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you can contribute to building a positive café culture.
✨Demonstrate Your Passion for Customer Service
The Works Café prides itself on friendly customer service. Be ready to discuss what excellent customer service means to you and share specific instances where you've gone above and beyond to delight customers. This will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the café's community initiatives or how they support employee development. This shows that you're not just interested in the job, but also in contributing to the café's mission and growth.
