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For Companies At a Glance
- Tasks: Manage daily operations for data centre service delivery and ensure high customer satisfaction.
- Company: Join Radius, a leader in data centre solutions, committed to operational excellence.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving innovation in a fast-paced environment with real impact.
- Qualifications: Experience in data centre management and project delivery is essential; expertise in electrical or connectivity preferred.
- Other info: Mentorship opportunities available to help you grow your skills and advance your career.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
Radius is seeking an experienced Data centre Project Manager / Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP.
This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year.
Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre.
To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives.
Project Management:
Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity.
Requirement’s Definition and Management:
Plans and drives scoping and requirements definition and prioritization of activities for large, complex initiatives within the Service Delivery space, primarily rack and cage where required and secondarily to the power team. Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders ie Sales, Engineering, Delivery, Security
Commercial Support:
- Work with Service Delivery Team and Supervisor in providing any RFP and RFI responses from the Colo Installations Team, back to the Sales Admin team for winning new business.
Service Acceptance:
Engages with Sales, Sales Planning and Admin, Engineering, DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward.
- Management of contractors and supplier of Services
- Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall.
- Deep understanding of Shared / Dedicated Installations in a Data Centre environment
- Sufficient expertise in at least two of the following disciplines: Electrical, Optical, Connectivity, Colocation (Server Cabinets and PDUs), Health & Safety, Project Management, raised floor, Fire Alarm and suppression systems, Access control
Data Centre Project Manager / Service readiness Manager employer: The Workplace Consultancy
Contact Detail:
The Workplace Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Project Manager / Service readiness Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in data centre management. Understanding innovations in areas like energy efficiency, cooling systems, and security protocols can set you apart during interviews.
✨Tip Number 2
Network with professionals in the data centre industry. Attend relevant conferences or webinars to connect with potential colleagues and learn about the company culture at StudySmarter, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss specific projects you've managed in the past. Be ready to share how you handled challenges, met KPIs, and improved service delivery, as these examples will demonstrate your capability for the role.
✨Tip Number 4
Research StudySmarter's operational excellence objectives and think about how your experience aligns with their goals. This knowledge will help you articulate how you can contribute to their mission during discussions.
We think you need these skills to ace Data Centre Project Manager / Service readiness Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data centre management and project delivery. Emphasise your familiarity with service delivery, contractor management, and any specific technical skills mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the key responsibilities of the role. Discuss your experience with managing resources, engaging stakeholders, and driving operational excellence in a data centre environment.
Showcase Relevant Achievements: Include specific examples of past projects where you successfully managed service delivery or improved customer experience. Use metrics to demonstrate your impact, such as meeting SLAs or enhancing operational efficiency.
Highlight Technical Expertise: Clearly outline your technical knowledge in areas like electrical systems, connectivity, and health & safety. Mention any certifications or training that support your expertise in data centre operations.
How to prepare for a job interview at The Workplace Consultancy
✨Showcase Your Project Management Skills
Be prepared to discuss your previous project management experiences in detail. Highlight specific projects where you successfully managed resources, timelines, and stakeholder expectations, particularly in a data centre environment.
✨Understand the Technical Aspects
Familiarise yourself with the technical elements mentioned in the job description, such as rack and cage installations, electrical systems, and health & safety protocols. Being able to speak knowledgeably about these topics will demonstrate your expertise.
✨Demonstrate Leadership and Mentoring Abilities
Since the role involves mentoring and coaching, prepare examples of how you've successfully led teams or mentored colleagues in the past. This will show your capability to enhance team performance and align with operational excellence objectives.
✨Engage with Stakeholders Effectively
Prepare to discuss how you have engaged with various stakeholders in previous roles. Emphasise your ability to influence and communicate effectively with senior-level stakeholders, as this is crucial for managing change and ensuring service delivery.
