Quality Lead in Nottingham

Quality Lead in Nottingham

Nottingham Full-Time No home office possible
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Selwood is the leading pump rental solutions company in the UK, known for exceptional customer service and one of the largest fleets of quality pump products. We deliver a bespoke and genuine 24/7, 365 days-a-year service, supported by deep technical knowledge and a skilled workforce across our nationwide network.

We are looking to welcome a Quality Lead to be based out of our Branch in Nottingham, covering branches and sites in the region. This role will partner with stakeholders to drive quality performance, reduce internal failures, support customer satisfaction, and strengthen compliance with ISO statutory, regulatory, and customer requirements. It combines front-line quality support with business-facing engagement, ensuring quality becomes part of everyday operational decision making. Extensive knowledge using ISO9001 is essential for this position.

Main Responsibilities:

  • Act as the dedicated quality lead within designated business areas, providing support to embed quality into operational planning, equipment preparation, installation work, and project delivery.
  • Lead teams in investigating quality incidents, supporting root cause analysis and preventative actions to improve operational performance.
  • Proactively lead quality initiatives to anticipate issues, prevent defects, and improve delivery.
  • Support customer meetings, audits, and site visits within the region.
  • Conduct periodic internal reviews or audits to ensure compliance with external standards and internal procedures.
  • Analyse non-conformances and produce reports, statistics, and recommendations.
  • Create, review, and amend internal processes to maintain compliance with standards and best practices.

Qualifications & Experience:

  • Comfortable working in a fast-paced, high-pressured environment with the ability to balance multiple workstreams.
  • Recent and relevant experience in a similar role, ideally within Construction / Utilities / Pump / Plant Rental.
  • Strong quality investigation and RCA capability.
  • Detailed knowledge and experience with ISO9001 Internal Auditor or Lead Auditor.
  • Compliant accurate record keeping.
  • Ability to act proactively while maintaining a methodical, attention to detail approach.
  • Excellent communication skills.
  • Knowledge of Health & Safety legislation and good practice.
  • A full UK driving licence is required due to the need to travel to multiple locations.
  • Willingness to travel within the UK as necessary and stay away from home occasionally.

What we can offer you:

  • Competitive salary
  • Company car as an essential user
  • Eligible for company bonus scheme (annual and quarterly payments)
  • Medicash Scheme – medical expenses scheme (access to 24-hour online GP services, discounted gym memberships)
  • Pension scheme with contribution based on total earnings
  • 25 days holiday + 8 Bank Holidays
  • Increasing annual leave entitlement with long service
  • 3x your annual salary life insurance (DIS)
  • Support for development and training
  • Employee assistance programme (EAP) & access to Mental Health first aiders
  • Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays, and more)
  • Employee referral scheme
  • Hybrid working pattern (working from home and in the office)

This role is not open to Agencies - Please no calls or emails - Thank you.

EDI Statement: Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respect, and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are happy to support requests for reasonable adjustments during your recruitment journey.

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Contact Detail:

The Workdry Group Recruiting Team

How to prepare for a job interview at The Workdry Group

Know Your ISO9001 Inside Out

Since this role heavily relies on ISO9001 standards, make sure you brush up on your knowledge. Be prepared to discuss how you've applied these standards in previous roles and how they can be integrated into Selwood's operations.

Showcase Your Quality Investigation Skills

Be ready to share specific examples of quality incidents you've investigated. Highlight your root cause analysis capabilities and any preventative actions you've implemented to improve operational performance.

Demonstrate Strong Communication Skills

As a Quality Lead, you'll need to engage with various stakeholders. Practice articulating your thoughts clearly and confidently, especially when discussing quality initiatives or during customer meetings.

Prepare for Scenario-Based Questions

Expect questions that put you in hypothetical situations related to quality management. Think about how you would handle quality incidents or audits, and be ready to explain your thought process and decision-making.