At a Glance
- Tasks: Lead the Hire operation, ensuring smooth customer service and team coordination.
- Company: Join Selwood, the UK's top pump rental solutions company with a stellar reputation.
- Benefits: Enjoy competitive pay, bonuses, 25 days holiday, private medical insurance, and more.
- Other info: Great career development opportunities in a supportive and inclusive environment.
- Why this job: Be part of a dynamic team driving innovation in a thriving industry.
- Qualifications: Experience in management or supervisory roles within hire/rental businesses is essential.
The predicted salary is between 35000 - 45000 £ per year.
Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 years’ success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them.
About The Role
To support our London (Dartford) branch operations, which goes from strength to strength due to the hard work and commitment of our branch staff, we are looking to welcome a Hire Manager to the team on a fixed term contract until the end of August 2027. The Hire Manager will coordinate the branch Hire operation, working with Branch teams to ensure the smooth completion of all customer hire requests and product requirements. You’ll contribute to the profitable hire operation, utilising your expert knowledge to achieve Company profit and branch targets, by hiring and making available the Company’s assets at best rates, at all times.
Main Responsibilities:
- Ensuring that contract documentation and other systems paperwork is accurate and available.
- Responsible for the Hire Team, ensuring that the team is fully prepared and has all the equipment required to resource outstanding hire requirements.
- Liaise with operational teams across the area/hub to ensure smooth running of customer requirements.
- To ensure that correct charges for damages and losses are raised and liaise with customers to obtain their agreement to these charges.
- To ensure all sales leads at the branch are promptly communicated to the Sales Team.
- To ensure that telephone sales calls are made to customers with dormant accounts.
- Demonstrate a consistent, positive approach to customers always, striving to deliver the best service every time.
- Provide feedback to team members and sales team, demonstrating a proactive approach in developing the business with ideas from customers.
Qualifications & Experience:
- Previous experience of working in a supervisory or management role, within a hire/rental business (or similar environment).
- Demonstrable experience of running a busy hire desk within a fast‑paced environment.
- Experience of working in logistics, construction or water utilities would be beneficial.
- Experience of working with different types of software packages and rental systems.
- Intermediate Microsoft Office skills (Word, Excel, Outlook, PowerPoint and Teams video calls).
- Self‑motivated, with the ability to work independently and without direct supervision.
- Strong planning and organising skills, with the ability to re‑prioritise customer hires and jobs at short notice.
- Able to multi‑task, to respond to multiple queries from internal and external stakeholders, with the ability to resolve all issues and ensure a prompt resolution for internal teams and customers.
- Able to always communicate in a professional and positive manner, with the ability to engage with Hire and Branch teams when under pressure.
- Strong negotiation / influencing skills, and confident in using own knowledge of company products to encourage unplanned sales from customers.
- An in‑depth knowledge of all types of pumps and solutions would be advantageous (but is not essential).
What we can offer you
We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.
- Eligible for company bonus scheme (annual and quarterly payments)
- 25 days holiday (plus length of service increases) + 8 Bank Holidays
- Holiday buying (up to an additional week)
- Private Medical Insurance (PMI) for yourself
- Medical cash plan for yourself – reimburse health costs e.g. dentist or optician, access to 24-hour online GP services, discounted gym memberships
- Pension scheme with contribution based on total earnings not just salary
- Life assurance protection at 3 x salary
- Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
- Employee assistance programme (EAP) & access to Mental Health first aiders
- Employee referral scheme (up to £1,000 per referral)
- Support for development and training
EDI Statement
Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. As part of your recruitment journey, we are happy to support requests for reasonable adjustments. At the heart of our company values we prioritise our people and encourage them to be innovative, entrepreneurial and put the customer at the centre of all we do.
Hire Manager (Fixed Term Contract) in London employer: The Workdry Group
Selwood is an exceptional employer, offering a dynamic work environment in Dartford where employees are empowered to develop their skills and advance their careers. With a strong commitment to employee well-being, our comprehensive benefits package includes private medical insurance, generous holiday allowances, and a supportive culture that values diversity and inclusion. Join us at Selwood, where your contributions directly impact our success and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Manager (Fixed Term Contract) in London
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Hire Manager (Fixed Term Contract) in London
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Hire Manager (Fixed Term Contract) in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at The Workdry Group. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at The Workdry Group
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at The Workdry Group and demonstrate your readiness to engage with their systems right away.
