At a Glance
- Tasks: Lead the Hire operation, ensuring smooth customer service and team coordination.
- Company: Join Selwood, the UK's top pump rental solutions company with a stellar reputation.
- Benefits: Enjoy competitive pay, bonuses, 25 days holiday, private medical insurance, and more.
- Other info: We value diversity and support your growth with training and development opportunities.
- Why this job: Be part of a dynamic team driving innovation in a thriving industry.
- Qualifications: Experience in management within hire/rental or similar environments is essential.
The predicted salary is between 29700 - 36300 £ per year.
Selwood is the leading pump rental solutions company in the UK.
We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products.
Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service.
This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year’s success within our industry.
We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them.
About The Role
To support o ur London (Dartford)branch operations, which goes from strength to strength due to the hard work and commitment of our branch staff, we are looking to welcome a Hire M anager to the team..
The Hire Manager will c oordinate the branch Hire operation, working with Branch teams to ensure the smooth completion of all customer hire requests and product requirements.
You'll c ontribute to the profitable hire operation, utilising your expert knowledge to achieve Company profit and branch targets, by hiring and making available the Company’s assets at best rates, at all times.
Main Responsibilities
- Ensuring that contract documentation and other systems paperwork is accurate and available.
- Responsible for the Hire Team, ensuring that the team is fully prepared and has all the equipment required to resource outstanding hire requirements.
- Liaise with operational teams across the area/hub to ensure smooth running of customer requirements.
- To ensure that correct charges for damages and losses are raised and liaise with customers to obtain their agreement to these charges.
- To ensure all sales leads at the branch are promptly communicated to the Sales Team.
- To ensure that telephone sales calls are made to customers with dormant accounts.
- Demonstrate a consistent, positive approach to customers always. Striving to deliver the best service every time.
- Provide feedback to team members and sales team, demonstrating a proactive approach in developing the business with ideas from customers.
Qualifications & Experience
- Previous experience of working in a supervisory or management role, within a hire/rental business (or similar environment).
- Demonstrable experience of running a busy hire desk within a fast-paced environment.
- Experience of working in logistics, construction or water utilities would be beneficial.
- Experience of working with different types of software packages and rental systems.
- Intermediate Microsoft Office skills (Word, Excel, Outlook, Power Point and Teams video calls).
- Self-motivated, with the ability to work independently and without direct supervision.
- Strong planning and organising skills, with the ability to re-prioritise customer hires and jobs at short notice.
- Able to multi-task, to respond to multiple queries from internal and external stakeholders, with the ability to resolve all issues and ensure a prompt resolution for internal teams and customers.
- Able to always communicate in a professional and positive manner, with the ability to engage with Hire and Branch teams when under pressure.
- Strong negotiation / influencing skills, and confident in using own knowledge of company products to encourage unplanned sales from customers.
- An in-depth knowledge of all types of pumps and solutions would be advantageous (but is not essential).
- What we can offer you
We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.
- Eligible for company bonus scheme (annual and quarterly payments)
- 25 days holiday (plus length of service increases) + 8 Bank Holidays
- Holiday buying (up to an additional week)
- Private Medical Insurance (PMI) for yourself
- Medical cash plan for yourself – reimburse health costs e. g. dentist or optician, access to 24hour online GP services, discounted gym memberships
- Pension scheme with contribution based on total earnings not just salary
- Life assurance protection at 3 x salary
- Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
- Employee assistance programme (EAP) & access to Mental Health first aiders
- Employee referral scheme (up to £1,000 per referral)
- Support for development and training
- EDI Statement
Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.
As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
At the heart of our company values we prioritise our people and encourage them to be innovative, entrepreneurial and put the customer at the centre of all we do.
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Hire Manager in London employer: The Workdry Group
The Workdry Group is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration within the Industrial Wastewater Treatment Sector. Employees benefit from a competitive salary, a company car, and a comprehensive benefits package, including a bonus scheme and employee assistance programs, all while enjoying the flexibility of a remote role in the Midlands. With a strong focus on professional development, the company provides ample opportunities for growth and advancement, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Manager in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like The Workdry Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at The Workdry Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like The Workdry Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Hire Manager in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to The Workdry Group:This is your chance to really connect with the team at The Workdry Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at The Workdry Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with The Workdry Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show The Workdry Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at The Workdry Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
