At a Glance
- Tasks: Manage customer enquiries and support daily operations in our Pump Hire branches.
- Company: Join Selwood, the UK's leading pump rental solutions company with a stellar reputation.
- Benefits: Enjoy competitive salary, bonuses, health schemes, and generous holiday allowance.
- Other info: Great career growth opportunities in a diverse and inclusive workplace.
- Why this job: Be part of a dynamic team and develop your skills in a supportive environment.
- Qualifications: Strong communication, organisational skills, and a willingness to learn are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries.
About The Role We are growing our team in Bedford to meet the ever-increasing needs of our expanding business, and as such are looking for a Hire / Sales Controller to join the team. As a Hire / Sales Controller you are at the heart of our Pump Hire branches; this role will bring the individual into daily contact with Selwood stakeholders as well as our external client base. This is a great opportunity for an individual to join our business and be supported by our branch team to learn and understand the day-to-day operations of Selwood. In this role you will need to be a confident self-starter, who has the ability and willingness to learn and develop your skills. The role will require good communication skills both verbal and written correspondence as well as having the ability to use a variety of systems and Microsoft office applications. You will also need to have strong administrative skills to raise hire and sales quotations and subsequent contracts, raise purchase orders and process invoices.
Main Responsibilities:
- Deal with inbound calls and emails and subsequently liaise with internal and external stakeholders & take ownership of enquiries & deal with them accordingly in a timely manner.
- Prioritise workload and ensure the day-to-day customer requirements are met in a timely manner, whilst ensuring all paperwork including (but not limited to) hire and sales quotations, subsequent contracts, purchase orders, invoices and other administrative tasks are completed.
- Ensure that contracts, transport documentation and other paperwork are accurately input and up to date on to the applicable systems.
- Liaise with the appropriate internal teams, ensuring relevant equipment, transport and workforce are in place to cover depot & customer requirements.
Skills And Competencies:
- Excellent planning and organisational skills
- Ability to build and maintain good customer relationships.
- Ability to prioritise workload.
- Strong communication skills both written and verbal.
- Proven ability of learning new skills and or products.
- A good understanding of IT systems including Excel, Word and Outlook.
- Ability to stay calm under pressure.
- A good level of problem-solving skills.
What we can offer you Selwood are pleased to offer: We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.
- Competitive salary
- Eligible for company bonus scheme (annual and quarterly payments)
- Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
- Pension scheme with contribution based on total earnings not just salary
- 25 days holiday + 8 Bank Holidays
- Increasing annual leave entitlement with long service
- 3x your annual salary life insurance (DIS)
- Support for development and training
- Employee assistance programme (EAP) & access to Mental Health first aiders
- Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
- Employee referral scheme
EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
Hire / Sales Controller in Bedford employer: The Workdry Group
Selwood is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With a competitive salary, comprehensive benefits package, and opportunities for growth within the expanding Bedford branch, employees can thrive in a dynamic environment while contributing to a company renowned for its customer service and technical expertise in the pump rental industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hire / Sales Controller in Bedford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Selwood. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with various stakeholders, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you prioritise tasks and manage your workload. Think of examples from past experiences where you successfully juggled multiple responsibilities and kept everything on track.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Selwood team. Good luck!
We think you need these skills to ace Hire / Sales Controller in Bedford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Hire / Sales Controller role. Highlight your relevant skills and experiences that match what we're looking for, like strong communication and organisational skills.
Show Off Your Skills:Don’t be shy about showcasing your IT skills, especially with Microsoft Office. If you've got experience with Excel or other systems, let us know! We love seeing how you can bring value to our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and make sure your key points stand out. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at The Workdry Group
✨Know Your Stuff
Before the interview, make sure you understand Selwood's business and the pump rental solutions they offer. Familiarise yourself with their services, especially how they cater to the Water, Environmental, and Construction industries. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Show Off Your Communication Skills
Since the role requires strong verbal and written communication skills, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or stakeholders in the past. This will showcase your ability to handle inbound calls and emails confidently.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your workload. Think of specific instances where you successfully juggled multiple responsibilities, especially in a fast-paced environment. This will highlight your ability to meet customer requirements in a timely manner.
✨Emphasise Your Problem-Solving Abilities
Prepare to share examples of challenges you've faced in previous roles and how you resolved them. This is crucial for a Hire / Sales Controller, as you'll need to stay calm under pressure and find solutions quickly. Showing that you can think on your feet will impress the interviewers.
