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- Tasks: Assist customers in French via email, live chat, and phone.
- Company: Join a van rental company that helps people transport large purchases.
- Benefits: Earn £13.00 p/h plus bonuses, with hybrid work options after training.
- Why this job: Great opportunity to enhance your customer service skills in a supportive environment.
- Qualifications: Fluency in French and English is a must; excellent communication skills required.
- Other info: Enjoy a 10% wage increase for weekend shifts and full training provided!
The predicted salary is between 27360 - 31200 £ per year.
Calling all French Speakers! – Full-time Temp – Perm role, £13.00 p/h Plus up to £100 monthly bonus with 10% wage increase for weekend work! Full customer services training provided! We are currently recruiting for a Temporary-Permanent, French speaking Customer Service Agent to join a van/car rental company’s Customer Services team based in Ringwood. What does the company do? Have you ever been stuck at a store with a purchase way too big to fit into your car, needing a rental van to bring your new bed frame to your front door? This company rents vans to people in these situations. Vans available to rent for half an hour to half a day. As this comapny also provides services in France, this is where they’d need you, assisting customers over email, live chat and over the phone, all from their office in Ringwood! This role also offers Hybrid working (2-3 days a week at home) once tranings complete! Skills Requirements To be fluent in both French and English. Provide great Customer Service and understand how important it is to put the Customer at the heart of our business and interactions. Being an excellent communicator is essential, whether it is amending details or fixing a problem you will ensure are Customers are kept informed and help navigate them on their journey with us. Be an ambassador for Hertz 24/7 and represent the brand to the highest st…
French Speaking Customer Service Agent - Hybrid employer: The Work Shop
Contact Detail:
The Work Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Customer Service Agent - Hybrid
✨Tip Number 1
Familiarize yourself with the van rental industry and common customer service scenarios. Understanding the typical challenges customers face when renting a vehicle will help you provide better support and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills in both French and English. Since this role requires fluency in both languages, being able to switch seamlessly between them will show your proficiency and make you stand out as a candidate.
✨Tip Number 3
Research the company’s values and customer service philosophy. Being able to align your answers with their mission during the interview will demonstrate that you are a good fit for their team and understand the importance of customer-centric service.
✨Tip Number 4
Prepare examples from your past experiences where you provided excellent customer service. Highlighting specific situations where you resolved issues or went above and beyond for a customer will showcase your skills and commitment to customer satisfaction.
We think you need these skills to ace French Speaking Customer Service Agent - Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in both French and English. Include any relevant customer service experience and emphasize your communication skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to assist customers effectively. Mention your understanding of the importance of customer satisfaction and how you can contribute to the company's success.
Highlight Relevant Skills: In your application, specifically mention skills that align with the job description, such as problem-solving, adaptability, and your ability to work in a hybrid environment. This will demonstrate that you are a good fit for the role.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Work Shop
✨Showcase Your Language Skills
Since this role requires fluency in both French and English, be prepared to demonstrate your language proficiency during the interview. Practice common customer service scenarios in both languages to show your ability to communicate effectively.
✨Emphasize Customer Service Experience
Highlight any previous experience you have in customer service roles. Share specific examples of how you've put customers first and resolved issues, as this company values excellent customer service.
✨Familiarize Yourself with the Company
Research the van rental industry and the specific services offered by the company. Understanding their business model will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Hybrid Work Questions
Since the role offers hybrid working, be ready to discuss your experience with remote work. Talk about how you stay organized and maintain communication with your team while working from home.
