At a Glance
- Tasks: Engage with clients, manage accounts, and drive growth through proactive communication.
- Company: Prestigious client in Poole with a dynamic sales team.
- Benefits: Competitive salary of £31,500, supportive work environment, and career development opportunities.
- Other info: Office-based role with a focus on teamwork and customer satisfaction.
- Why this job: Join a vibrant team and make a real impact on client relationships and business success.
- Qualifications: Experience in account management and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Our prestigious client based in Poole are looking for an experienced Account Manager to join their office-based Sales team.
- Account
- Manager
- Proactively schedule and complete agreed volume of outbound customer calls per day.
- Respond to customer email enquiries within agreed timeframe.
- Making appointments for BDM ensuring that all open opportunities are completely up to date and recorded in CRM.
- Manage requests for quotes and follow up as required, engaging other departments to ensure accuracy of information (inc. stock availability, delivery schedules, pricing etc).
- Document all customer interactions on CRM system, including calls, emails, tasks, projects, opportunities.
Ensuring that information inputs are accurate and up to date.
- Analyse each customers' accounts to assess and identify opportunities to drive growth and profitability.
- Identify and sell existing or new whitespace products.
- Actively maintain positive client relationships through service delivery; anticipating needs and potential issues.
- Research and understand product availability, actively engaging with category management, fulfilment and operations teams.
- Keep track of NPS scores, seeking customer feedback as a means to identify areas for improvement.
- Research and stay up to date on industry trends relating to customer group, suggest product ranges that may be of interest.
- Management of customer complaints in a professional and timely manner, documenting resolution steps, reporting internally and appropriately with the customer.
- Create memorable service interactions at each customer touch point.
- Maintain an in-depth knowledge of customer accounts; tracking any changes in personnel, decision makers, key contacts or potential changes in business circumstances.
- Proficiently utilise CRM and ERP systems to highlight opportunities for account growth.
- Schedule customer account reviews with BDM and Sales Support.
- Document and follow all processes specific to customer accounts (update as required).
- Ensuring any 'special' processes are clearly highlighted and adhered to
- Utilise company systems to draw and interrogate the data to provide customer with mea...
Account Manager in Poole employer: The Work Shop Resourcing
Join a dynamic and supportive team in Poole as an Account Manager, where your contributions will be valued and recognised. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you can thrive in your role. With competitive salary packages and a focus on work-life balance, we offer a rewarding environment for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Poole
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at The Work Shop Resourcing, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including The Work Shop Resourcing. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Poole
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for The Work Shop Resourcing:When writing your cover letter, make sure to tailor your message specifically for The Work Shop Resourcing. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at The Work Shop Resourcing
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show The Work Shop Resourcing that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show The Work Shop Resourcing that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with The Work Shop Resourcing’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
