At a Glance
- Tasks: Support the team by managing customer inquiries and processing hire requests.
- Company: Local construction solutions company with a focus on customer service.
- Benefits: Competitive salary, 25 holiday days, and a friendly team environment.
- Other info: Monday to Friday role with opportunities for growth.
- Why this job: Join a fantastic team and develop your skills in a supportive setting.
- Qualifications: Enthusiastic, organised, and excellent customer service skills required.
The predicted salary is between 27450 - 33550 £ per year.
Are you looking to join a local company that offers specialist construction solutions and through the effective management of all resources available, ensures that customer service is maintained at the highest levels whilst operating within the company's policies and meeting the overall objectives of the business? We currently have an exciting opportunity for a Hire Controller based in Lymington offering a competitive salary and working with a fantastic team.
Role Responsibilities of Hire Coordinator:
- Provide full support to your line manager ensuring all administration records are completed on time and accurately, while working closely with all members of the internal sales team.
- Responding to incoming telephone calls and emails from customers, providing prompt and professional service.
- Processing on-hire and off-hire requests using our dedicated hire management system with a high level of accuracy.
- Preparing and issuing hire quotations based on customer requirements.
- Coordinating with operational depots and the transport team to arrange equipment deliveries, collections, and exchanges.
- Liaising with internal teams to ensure orders are fulfilled correctly and on time.
- Maintaining accurate records of customer activity, hire information, and system data.
- Assisting with checking product availability and supporting depot stock control processes.
- Helping to resolve any service issues or queries efficiently and escalating when required.
The Ideal Hire Coordinator:
- The ideal candidate will be enthusiastic and willing to learn.
- You will have excellent customer service skills and a professional & friendly telephone manner.
- Good organisational and time management skills are essential along with the ability to multi-task.
- Due to location you must be able to drive and have own vehicle.
Salary - £27,000. Monday - Friday Hours are 8:30am - 5pm Monday to Friday. 25 Holiday days + Bank Holidays.
Hire Desk Controller in Lymington employer: The Work Shop Resourcing
Join a thriving local company in Lymington that prioritises exceptional customer service and offers a supportive work environment for its employees. As a Hire Desk Controller, you will benefit from a competitive salary, generous holiday allowance, and opportunities for professional growth within a collaborative team dedicated to achieving excellence in the construction solutions sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Desk Controller in Lymington
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like The Work Shop Resourcing, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Hire Desk Controller at The Work Shop Resourcing.
We think you need these skills to ace Hire Desk Controller in Lymington
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at The Work Shop Resourcing
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
