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- Tasks: Coordinate service teams and ensure top-notch customer service.
- Company: Join a forward-thinking, family-run business with a friendly vibe.
- Benefits: Enjoy 25 days holiday, free parking, pension, life insurance, and bonuses.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Strong time management, organisational skills, and proficiency in Word and Excel.
- Other info: Exciting opportunity for growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A fantastic opportunity has arisen as a Service Coordinator in a forward-thinking company dealing with top end of the market products. As a Service Coordinator you will be a valued member of the team, working in a challenging but rewarding role. This is a busy and interesting position where you will be responsible for liaising and coordinating the service team whilst dealing directly with our clients' customers and providing a high level of service at all times.
Due to the nature of the role, this would suit someone with first class time management and organisational skills. Attention to detail is also essential, therefore the successful applicant will be proficient in Word and Excel. A working knowledge of Sage would be beneficial, but this is not essential.
Responsibilities and Duties of the Service Coordinator:- Liaising and communicating with service engineers
- Booking multiple service diaries
- Communicating regularly with the end user to ensure excellent customer service
- Updating and communicating service information onto the CRM
- Dealing with customer queries and sometimes complaints
- Completing reports for the service team
- General Administration to ensure an effective running of the department
This role would suit someone with a positive outlook and enthusiastic approach who can build and maintain relationships. This is a very exciting opportunity to work as part of a successful family run business offering an enjoyable and friendly team environment!
25 days holiday, free parking, pension, life insurance and a company bonus scheme are all included in this excellent package.
Hours: 8.30 - 5.00 Monday - Friday. A competitive salary is offered with quarterly bonuses (circa £2k).
Service Coordinator employer: The Work Shop Resourcing Ltd
Contact Detail:
The Work Shop Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re genuinely interested in their work and how you can contribute as a Service Coordinator. Tailor your answers to highlight your organisational skills and attention to detail.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on how you can demonstrate your ability to liaise effectively and manage multiple tasks, just like the role requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Service Coordinator role. Highlight your time management and organisational skills, as well as any experience with Word, Excel, or Sage.
Craft a Compelling Cover Letter: Use your cover letter to showcase your enthusiasm for the position and the company. Mention how your positive outlook and ability to build relationships will contribute to the team’s success.
Showcase Attention to Detail: Since attention to detail is key for this role, ensure your application is free from typos and errors. Double-check your documents before submitting them to make a great first impression.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at The Work Shop Resourcing Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Service Coordinator. Familiarise yourself with the key tasks like liaising with service engineers and managing customer queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Organisational Skills
Since this role requires excellent time management and organisational skills, be prepared to share examples from your past experiences. Think of specific situations where you successfully managed multiple tasks or coordinated schedules, and explain how you did it.
✨Brush Up on Your Tech Skills
Proficiency in Word and Excel is essential, so make sure you're comfortable using these tools. If you have any experience with CRM systems or Sage, mention it! Even if it's not required, showing that you're tech-savvy can give you an edge.
✨Bring Your Positive Attitude
The company values a positive outlook and the ability to build relationships. During the interview, let your enthusiasm shine through! Share stories that highlight your ability to connect with clients and handle complaints effectively, showcasing your customer service skills.
