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- Tasks: Support sales teams by processing orders and handling customer enquiries.
- Company: Join a forward-thinking, family-run business with a friendly team vibe.
- Benefits: Enjoy 25 days holiday, free parking, pension, life insurance, and quarterly bonuses.
- Why this job: Be a key player in delivering excellent customer service and building relationships.
- Qualifications: Strong communication skills and proficiency in Word and Excel required.
- Other info: Exciting opportunity for career growth in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A fantastic opportunity has arisen as a Customer Sales Administrator in a forward-thinking company dealing with top end of the market products. As a Customer Sales Administrator, you will be a valued member of the sales admin team and a central pinpoint in the office. This busy and varied position will involve actioning any customer enquiries, processing orders, arranging and coordinating deliveries and carrying out general administration.
Due to the nature of the role, it requires a team player with a can do attitude. You will liaise with other departments to ensure a smooth customer experience whilst also providing an excellent service to their dealership network, therefore excellent communication skills are essential. This role would suit someone with a positive outlook and enthusiastic approach who can build and maintain relationships. Attention to detail is also essential, therefore the successful applicant will be proficient in Word and Excel. A working knowledge of Sage would be beneficial, but this is not essential.
Responsibilities:
- Providing support to the sales teams by processing orders and completing administration
- Communicating regularly with the end user to ensure excellent customer service
- Providing customers with product information and specifications, pricing queries and delivery timescales
- Updating and communicating service information onto the CRM
- Dealing with customer queries and sometimes complaints
- Completing reports for the service team
- General Administration to ensure an effective running of the department
This is a very exciting opportunity to work as part of a successful family run business offering an enjoyable and friendly team environment! 25 days holiday, free parking, pension, life insurance and a company bonus scheme are all included in this excellent package. Hours: 8.30 - 5.00 Monday - Friday. A competitive salary is offered with quarterly bonuses (additional bonus circa £2k).
Sales Administrator in Poole employer: The Work Shop Resourcing Ltd
Contact Detail:
The Work Shop Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Administrator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your skills in customer service and administration can help them provide an excellent experience for their dealership network.
✨Tip Number 3
Show off your 'can do' attitude! During interviews, share examples of how you've tackled challenges in previous roles. This will demonstrate your positive outlook and ability to work well in a team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Administrator in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your experience with customer service, order processing, and any relevant software skills like Word and Excel. We want to see how you can bring your unique skills to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer queries or worked in a team. Let us know why you're the perfect fit!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos. We appreciate attention to detail, so show us what you've got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at The Work Shop Resourcing Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s products and services. Research their market position and understand what sets them apart. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Customer Sales Administrator, communication is key. Prepare examples of how you've effectively communicated with customers or resolved issues in the past. Practise articulating your thoughts clearly and concisely to demonstrate your ability to liaise with different departments.
✨Highlight Your Team Spirit
This role requires a team player with a 'can do' attitude. Think of instances where you’ve collaborated successfully with others. Be ready to discuss how you contribute to a positive team environment and how you handle challenges together.
✨Attention to Detail Matters
Since attention to detail is crucial for this position, prepare to discuss how you ensure accuracy in your work. Bring up specific examples where your meticulousness has led to successful outcomes, whether in processing orders or managing customer queries.
