Inbound Retention Specialist – Customer Care & Growth

Inbound Retention Specialist – Customer Care & Growth

Full-Time No working from home possible
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The Work Shop Resourcing Ltd is recruiting for a Retention Advisor with a fast-paced, supportive team. You will handle inbound calls from customers considering cancellation, understand reasons and present retention options to protect memberships.

Working 37.5 hours weekly (Mon-Fri, 9am-6pm) in the UK, you will explain benefits and terms, update customer records, and strive to hit retention targets while delivering first-class service. Training and progression opportunities available.

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Inbound Retention Specialist – Customer Care & Growth employer: The Work Shop Resourcing Ltd

Join a prestigious Aerospace company in Verwood as a Despatch Manager, where you will thrive in a dynamic and supportive work environment. With a focus on employee development and a commitment to high standards, this role offers the opportunity to lead a dedicated team while ensuring customer satisfaction and operational excellence. Enjoy competitive salary packages and a culture that values accountability and teamwork, making it an ideal place for those seeking meaningful career growth.

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Contact Details:

The Work Shop Resourcing Ltd Recruitment Team