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- Tasks: Help customers with their motor needs and upsell services to maximise bookings.
- Company: Friendly and established company in Romsey with a supportive culture.
- Benefits: £12.21 per hour, commission, free parking, and flexible shifts.
- Why this job: Join a dynamic team and develop your sales skills while making a real impact.
- Qualifications: Sales experience preferred but not essential; confident communicators welcome.
- Other info: Full training provided with opportunities for internal progression.
The predicted salary is between 12 - 16 £ per hour.
Temporary to Perm Sales Advisor - £12.21 per hour commission. We are pleased to be working with a friendly and established company based in Romsey which is looking for a Temp - Perm Sales Advisor depending on business demands. This role will involve providing customers with help. Full training and support will be provided and the hours will be 9-5.30 Monday to Friday.
Key Responsibilities:
- Upselling and cross selling on every opportunity presented in order to increase revenue.
- Identify and maximise bookings opportunities through fact finding/service and vehicle detail checking and, where appropriate, use special promotions to secure returning customers bookings.
- Use your high standards of service skills to influence customers to make bookings decisions in advance of dates required.
- Support customers with all of their motor related needs by using in depth product knowledge to best present the services available and maximise different booking opportunities.
- Place customer bookings and resolve all customer enquiries at first point of contact efficiently.
- Record all customer contact details by telephone using a variety of client systems adhering to mandatory compliance regulations ensuring accuracy and attention to detail at all times.
- Predominantly inbound calls but warm dialling to outbound customers is also a key part of the success of this role.
- Embrace Company core values for respect and equality for all those we come in to contact with and provide world class service at all times.
- Take ownership of personal development and performance.
- Vital to work as a team in a fast paced target driven environment whilst also taking responsibility for your own self-management and work ethic.
Free parking is provided, and the company is a 5 minute walk from the Romsey train station.
Person Specification:
- Sales experience gained within a call centre environment or from other sales roles preferable but not essential.
- Confident and able to communicate effectively.
- Target and results driven and able to close a sale plus objection handling skills.
- Work as part of a team, support colleagues and promote a positive team spirit.
- Passion for people and customer service.
- Good IT skills including use of e-mail and Microsoft products.
- Punctual, flexible and reliable.
Development:
- Full support and ongoing training from our coaching and training teams.
- Internal progression though our structured grades with continual development tailored to your needs by our coaching and training managers.
- We actively promote from within, supporting staff to be our next team leaders, coaches and managers.
Hours:
- Full time 40 Hours a week - 5 days a week including Saturday working - flexible shifts to be discussed at interview.
Locations
Inbound Sales Advisor in Hampshire, Romsey employer: The Work Shop Resourcing Ltd
Contact Detail:
The Work Shop Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor in Hampshire, Romsey
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and services. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about upselling and cross-selling, try role-playing with a friend or family member. This will boost your confidence and help you handle objections like a pro.
✨Tip Number 3
Be ready to share your past experiences! Think of specific examples where you've successfully closed a sale or provided excellent customer service. This will demonstrate your skills and make you stand out.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Inbound Sales Advisor in Hampshire, Romsey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Inbound Sales Advisor. Highlight any sales experience, especially in a call centre or similar environment, and don’t forget to mention your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for people and customer service. Mention how you can contribute to the team spirit and your eagerness to embrace the company’s core values.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your ability to communicate effectively. Keep it clear, concise, and friendly – just like how you’d speak to a customer!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at The Work Shop Resourcing Ltd
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the services and products the company offers. This will help you answer questions confidently and demonstrate your ability to upsell and cross-sell effectively.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice your communication skills. Role-play common scenarios with a friend or family member to get comfortable with handling objections and closing sales.
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for helping customers. Share examples from your past experiences where you went above and beyond to provide excellent service, as this aligns with the company's core values.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask the interviewer about the team dynamics, training opportunities, and company culture. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.
