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For Companies At a Glance
- Tasks: Support mortgage brokers with applications and liaise with specialist lenders.
- Company: Join a fast-paced financial services team with growth opportunities.
- Benefits: Full training, health benefits, and increasing holiday allowance.
- Why this job: Kickstart your career in finance with hands-on experience and clear progression.
- Qualifications: Self-motivated, excellent communication skills, and GCSEs in Maths and English.
- Other info: Dynamic role with exposure to top lenders and ongoing professional development.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking for a motivated and proactive Broker Support Consultant to join a fast-paced and growing financial services team. This is an entry-level sales support role ideal for recent graduates or early-career professionals looking to break into the specialist mortgage or finance sector. You will work closely with mortgage brokers across the UK to assist with second charge mortgage applications, liaise with a panel of 12 specialist lenders, and support field-based account managers. This is a target-driven role offering excellent career progression and full training.
Key Responsibilities:
- Answer inbound calls promptly and professionally.
- Support brokers in sourcing solutions for second charge mortgage cases.
- Accurately input client data into the CRM system, ensuring GDPR compliance.
- Help schedule appointments and training sessions for external account managers.
- Attend internal and lender sales meetings to maintain strong market knowledge.
- Promote company services by understanding and presenting key USPs.
- Track and update broker activity, applications, and feedback.
- Support ongoing broker training and engagement via our Case Flow platform.
- Achieve KPIs related to enquiry response times, conversion rates, and lender distribution.
What We’re Looking For:
- Self-motivated, driven, and ambitious personality.
- Excellent communication and negotiation skills.
- Comfortable working in a fast-paced, target-driven environment.
- Confident using CRM systems and Microsoft Office.
- Strong attention to detail and ability to follow process.
- Sales or customer service experience is a plus, but not required.
- Minimum GCSEs (or equivalent) in Maths and English.
What You’ll Get:
- Full training in the second charge mortgage market.
- A clear career path in financial services and sales.
- Exposure to top lenders and broker networks in the UK.
- Ongoing CPD opportunities and industry-recognised learning.
Company Benefits:
- Healthshield membership and benefit scheme, joining on Tier 1 and increasing to Tier 2 after probation is passed and Tier 3 after 5 years’ service.
- Perk box membership.
- 20 days holiday pay plus statutory bank holidays, increasing each year by 1 day up to 25 days holiday allowance.
Locations
Broker Support Consultant in Hampshire, Ringwood employer: The Work Shop Resourcing Ltd
Contact Detail:
The Work Shop Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Support Consultant in Hampshire, Ringwood
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at networking events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Broker Support Consultant role.
✨Tip Number 2
Practice your pitch! You never know when you might meet someone from the finance sector. We suggest preparing a quick introduction about yourself and why you’re excited about the mortgage market. It’ll make you stand out!
✨Tip Number 3
Stay updated on industry trends! Follow financial news and understand the second charge mortgage landscape. This knowledge will impress brokers and show that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and get a feel for the company culture. Plus, it shows you’re keen and ready to dive into the Broker Support Consultant position!
We think you need these skills to ace Broker Support Consultant in Hampshire, Ringwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Broker Support Consultant role. Highlight any customer service or sales experience, even if it's from part-time jobs or internships, to show us you're ready for this fast-paced environment.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your motivation and enthusiasm for the role. Let us know why you want to join our team and how you can contribute to supporting mortgage brokers across the UK.
Show Off Your Communication Skills: Since this role involves liaising with brokers and lenders, make sure your written application showcases your communication skills. Keep it clear, concise, and professional – we want to see that you can articulate your thoughts well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at The Work Shop Resourcing Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of second charge mortgages and the role of a Broker Support Consultant. Research the company and its services so you can confidently discuss how you can contribute to their team.
✨Show Off Your Communication Skills
Since this role involves liaising with brokers and lenders, practice your communication skills. Be ready to demonstrate how you can handle calls professionally and provide clear, concise information. Role-play with a friend if you need to!
✨Be Target-Driven
This position is all about meeting targets, so come prepared to discuss how you've achieved goals in the past, whether in school projects or part-time jobs. Highlight your ambition and motivation to succeed in a fast-paced environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
