At a Glance
- Tasks: Lead despatch operations, ensuring timely and accurate delivery of customer orders.
- Company: Prestigious Aerospace company in Verwood with a focus on engineering excellence.
- Benefits: Competitive salary up to £40,000, hands-on leadership role, and career development opportunities.
- Other info: Dynamic work culture with a focus on team development and accountability.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in engineering, manufacturing, or logistics, with strong leadership and organisational skills.
The predicted salary is between 38250 - 46750 £ per year.
A prestigious Aerospace company based in Verwood is looking for a highly driven Despatch Manager to lead the despatch operations. This is a full-time position based on the shop floor of a very busy Engineering Company.
This is a hands-on leadership role where you will take full ownership of the department—ensuring customer orders are delivered accurately, on time, and in line with strict aerospace standards. You’ll manage a small team, coordinate multiple priorities, and act as a key link between production, operations, and external suppliers. This role suits someone who thrives under pressure, takes pride in running a tight operation, and leads from the front. Alongside managing daily operations, you will play a key role in developing your team, building capability, improving performance, and creating a strong, accountable working culture.
Responsibilities of the Despatch Manager:
- Lead and manage the day-to-day operation of the Despatch Department
- Prioritise workload to ensure all customer delivery deadlines are met
- Supervise, support, and develop the despatch team to maximise performance
- Set clear expectations and maintain accountability within the team
- Identify training needs and support ongoing skill development
- Oversee the accurate preparation and despatch of all customer orders
- Ensure all orders are correctly invoiced and aligned with customer requirements
- Coordinate and monitor subcontract treatment processes
- Maintain accurate despatch logs, treatment records, and monthly reporting
- Oversee stock allocation and organisation within the department
- Maintain high standards of housekeeping and FOD prevention
- Communicate proactively with internal departments to avoid delays
- Respond quickly and effectively to changing production and customer priorities
Key Skills and Experience of the Despatch Manager:
- Background in engineering, manufacturing, or logistics/despatch
- Experience coordinating subcontract processes or production flow
- Leadership experience managing teams in a fast-paced environment
- Excellent organisational skills and ability to manage competing priorities
- High attention to detail and commitment to accuracy
- Confident working under pressure while maintaining performance
- Strong communication skills across teams and levels
- Proactive problem-solver who takes ownership of outcomes
- Good IT skills, including Microsoft Excel and Outlook
Hours: Mon – Thurs 7:30am – 4:30pm and Fri 7:30am to 12:30pm
Salary up to £40,000 DOE
Despatch Manager in Verwood employer: The Work Shop Careers
Join a well-established precision engineering company that values its employees and offers a supportive working environment. As a CNC Turner, you will benefit from long-term career prospects, an annual profit-sharing bonus, and the opportunity to work on challenging projects in the defence and aerospace sectors. With ongoing investment in people and technology, this is an excellent place for professional growth and development.
