At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth dining experience.
- Company: WSH Restaurants, known for exceptional hospitality and stunning venues.
- Benefits: Complimentary meals, life assurance, and fantastic progression opportunities.
- Other info: Enjoy a family-feel culture with rewards and wellbeing support.
- Why this job: Join a passionate team and create memorable dining experiences in a beautiful setting.
- Qualifications: Experience in hosting or reception, excellent communication skills, and attention to detail.
The predicted salary is between 22000 - 26000 £ per year.
WSH Restaurants is a unique collection of stunning restaurants, bars and one hotel based in different locations around the UK, each with its own character, offering great hospitality through exceptional food and warm, skilful service. We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and customers. To create individual, world-class dining destinations, united in their unwavering standards of quality and service, and revered for their uniquely refined and relaxed ambience.
The Woodspeen began its transformation from a run-down country pub into a beautiful, contemporary restaurant and cosy bar. Designed with picture windows to take full advantage of the breath-taking views over the West Berkshire countryside and an open kitchen where you can watch the chefs at work, creating their delightful dishes.
We're looking for a friendly and professional Host/Receptionist to be the first point of contact for our guests. Your warm welcome, efficient seating, and reservation management will ensure an exceptional dining experience.
Responsibilities- Greet and welcome guests warmly.
- Manage restaurant reservations and enquiries and seating.
- Answer phone calls and provide accurate information.
- Keep the reception area clean and organised.
- Coordinate with the team to ensure a smooth operation.
- Address guest inquiries and concerns promptly.
- Experience as a host/receptionist, preferably in fine dining.
- Excellent communication and people skills.
- Familiarity with reservation systems (e.g., SevenRooms).
- Strong organizational skills and attention to detail.
- Professional appearance and demeanour.
- Ability to work evenings, weekends, and holidays.
- Complimentary meals during shifts.
- Life Assurance.
- Unrivalled opportunities for progression within the company.
- 28 days holiday, increasing with length of service.
- Recommend a friend scheme with great bonuses for individual referrals.
- Exclusive access to our HAPI scheme which offers everyday discounts including money off gym, travel, online shopping, gadgets and much more.
- Reward programmes, long service awards, employee recognition and performance incentives.
- Enrolment into workplace pension scheme.
- Employee assistance programme and access to wellbeing hub.
- Cycle to Work Scheme.
If you love providing great service and want to be part of a fantastic team, we'd love to hear from you!
The Woodspeen - Host / Receptionist employer: The Woodspeen
WSH Restaurants is an exceptional employer, offering a warm and family-oriented work culture that prioritises employee development and progression. Located in the picturesque West Berkshire countryside, The Woodspeen provides a unique opportunity to be part of a team dedicated to delivering world-class dining experiences, with benefits such as complimentary meals, generous holiday allowances, and exclusive discounts through our HAPI scheme, making it an ideal place for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land The Woodspeen - Host / Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Woodspeen. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Woodspeen
Don't be shy about reaching out to The Woodspeen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace The Woodspeen - Host / Receptionist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Woodspeen and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Woodspeen
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
