Duty Manager
Our teams at Robinsons are more than exceptional, they’re award winning! Whether it’s an energetic pub, bustling guest rooms or an extra special event space, as Duty Manager, you’ll play a vital role in ensuring the team is set for success in a guest focused atmosphere.
Looking for a role where you can lead from the front, inspire your team and create standout guest experiences every single day?
Well, if you thrive in a fast-paced hospitality environment, love developing people and take pride in delivering exceptional service across a multi-functional business, this could be the perfect next step in your career.
About the role
As Duty Manager, you’ll play a key role in the day-to-day running of the business, working closely with the General Manager to ensure everything runs smoothly and our guests receive the best possible experience.
From leading shifts and supporting your team on the floor, to handling challenges and driving service standards, no two days are the same.
This is a role that offers the best of what Robinsons has to offer, and we’re looking for someone who can really run with a challenge and take hospitality to the next level.
What you’ll be responsible for
- Leading shifts and ensuring smooth day-to-day operations across the bar and restaurant
- Delivering, and inspiring others in, outstanding customer service and creating memorable guest experiences
- Supporting, coaching and developing team members
- Handling customer queries and resolving issues confidently and professionally
- Maintaining high standards of cleanliness, compliance, health & safety and service
- Supporting room operations, including guest arrivals, departures and service standards
- Lead a range of exciting events from start to finish and ensuring the guests Big Day gets that extra special touch.
- Acting as a key support to the General Manager in driving team performance and business success
What’s in it for you?
- Competitive salary plus tips.
• 25% discount on food, drink and accommodation across Robinsons pubs, inns and guest rooms.
• 50% off food during shifts.
• Team rewards with discounts at over 800 retailers.
• 28 days paid annual leave.
• NEST pension scheme.
• Ongoing training and career development opportunities.
• Fully funded apprenticeships available.
• Wellbeing and mental health support.
• Healthcare cash plan for dental, optical and everyday healthcare costs.
• Stability and opportunities within a family-run business that’s been thriving for over 185 years.
• Uniform provided.
Join the Robinsons family
This is a hands-on leadership role for someone who brings energy, confidence and a passion for hospitality, and who knows how to motivate a team to be their very best.
Apply today and join a warm and welcoming family business with a proud heritage, where your contribution really matters.
Duty Manager - live out in Huddersfield employer: The Woodman Inn
Join a vibrant and family-run business with a rich history dating back to 1838, where your role as a Front of House Team Member will be valued and supported. Enjoy competitive pay, generous employee discounts, and a strong focus on personal development and career progression, all within a warm and welcoming work culture that prioritises your wellbeing. With exceptional training opportunities and a commitment to investing in our people, this is an excellent place to grow your career while providing outstanding service.
