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- Tasks: Be the face of our restaurant, delivering exceptional customer experiences and promoting our delicious menu.
- Company: Join a vibrant team at a leading Japanese restaurant known for fresh, authentic food.
- Benefits: Enjoy free meals, flexible hours, and support for professional qualifications while you work.
- Other info: Dynamic team atmosphere with opportunities for growth and development.
- Why this job: Gain valuable experience in a fun environment and be part of our success story.
- Qualifications: Previous restaurant experience and a positive, can-do attitude are essential.
The predicted salary is between 12 - 16 £ per hour.
Operations - Watford
Contract: Part Time
Salary: £12.21
Contracted Hours: 8
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. We’re all about fresh, flavoursome, authentic Japanese food. Sushi is what we’re famous for, but we also have a mouth-watering range of hot street food available – from traditional classics to innovative fusion dishes.
About You:
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
You will be the face and point of contact for all our customers to see, ensuring their experience is a great one. A bubbly disposition with a willingness to go the extra mile for our customers. Previous background in a similar restaurant environment.
Responsibilities:
- Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
- Ensuring you are up to date with product knowledge of all our dishes.
- Promoting our menus to maximise sales opportunities.
- Maintaining a safe environment for all our customers including Health & Safety, Hygiene controls and allergens intolerances.
- You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
- You will have a strong knowledge of all our products to be able to deliver the highest standard of service to the guests.
- You will be on the lookout to upsell to increase sales and drive repeat business.
- You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile.
- You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
- You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
- You will be aware of how you can contribute to the success of your restaurant and its profitability.
- You will be committed to the safety of our Team & Guests within the restaurant.
- You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We’re proud to offer:
- Fantastic working hours.
- Free YO! food – What’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu.
- Grow with YO! – we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services.
Team Member FoH in Watford employer: The Wonderfield Group
Contact Detail:
The Wonderfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member FoH in Watford
✨Tip Number 1
Get to know the company! Before your interview, dive into their website and social media. Familiarise yourself with their menu and values so you can chat confidently about what makes them special.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to upsell or handle a tricky situation. Role-playing with a friend can help you feel more prepared and relaxed during the real deal.
✨Tip Number 3
Dress the part! Make sure you look smart and presentable for your interview. A good first impression goes a long way, especially in a customer-facing role like this one.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can show your enthusiasm and keep you on their radar. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Team Member FoH in Watford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm and positive attitude, so don’t be afraid to show us who you are. A bubbly disposition can really make your application stand out!
Know Your Stuff: Make sure you’re familiar with our menu and the kind of service we provide. Mentioning specific dishes or your favourite YO! food can show us that you’re genuinely interested in being part of our team. It’s all about that authentic connection!
Team Spirit is Key: We love team players! Highlight any previous experience working in a restaurant environment and how you’ve supported your colleagues. Show us that you’re ready to contribute to our success story and help create an exceptional guest experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining the YO! Team!
How to prepare for a job interview at The Wonderfield Group
✨Know Your Menu Inside Out
Make sure you’re familiar with the dishes on offer, especially the sushi and hot street food. Being able to talk confidently about the menu will impress your interviewers and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. This role is all about creating a great experience, so demonstrating your bubbly disposition and can-do attitude will set you apart.
✨Embrace Team Spirit
Highlight your ability to work well in a team. Share stories of how you've supported colleagues in previous roles, as this shows you understand the importance of teamwork in delivering exceptional service.
✨Be Ready to Upsell
Think about how you can promote the menu and increase sales. Prepare some ideas on how you would upsell dishes or create special promotions, as this shows your ambition and understanding of the business side of the restaurant.