At a Glance
- Tasks: Join our team to deliver exceptional customer experiences and promote our delicious Japanese dishes.
- Company: We're a vibrant restaurant chain known for fresh, authentic Japanese food and innovative dining.
- Benefits: Enjoy free meals, flexible hours, and support for professional qualifications while you work.
- Other info: Work up to 20 hours per week in a fun, fast-paced environment.
- Why this job: Be part of a dynamic team, learn new skills, and contribute to our success story.
- Qualifications: Previous experience in a restaurant is preferred; a positive attitude and eagerness to learn are essential.
Operations - Glasgow Braehead
Contract: Full Time
Salary: £12.71
Contracted Hours: 8+
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name.
We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:
You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
You will be ambitious and hungry to learn.
You will always strive to do your best.
You will be enthusiastic and have a positive disposition.
You will embrace challenges head on, with a willing can-do attitude.
You will want to be part of our success story.
- You will be the face and point of contact for all our customers to see, ensuring their experience is a great one
- A bubbly disposition with a willingness to go the extra mile for our customers.
- Previous background in a similar restaurant environment
- Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
- Ensuring you are uptime with product knowledge of all our dishes.
- Promoting of our menus to maximise sales opportunities.
- Maintaining a safe environment for all our customers including, Health & Safety, Hygiene controls and allergens intolerances
- You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
- You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests.
- You will be on the lookout to upsell to increase sales and drive repeat business,
- You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile
- You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
- You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
- You will be aware of how you can contribute to the success of your restaurant and its profitability.
- You will be committed to the safety of our Team & Guests within the restaurant.
- You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
Under 18's will be paid at £8 per hour as a starting rate
We're proud to offer:
- Fantastic working hours
- Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
Grow with YO!- we will pay for you to achieve professional qualifications
#J-18808-Ljbffr
Team Member FoH in Glasgow employer: The Wonderfield Group
At Taiko Acton, we pride ourselves on being an exceptional employer that values our Warehouse Supervisors as key players in our fast-paced environment. With a strong focus on employee wellbeing, we offer comprehensive support services, competitive salaries, and unique benefits like discounts on dining and access to wellness initiatives. Join us to lead a dedicated team where your leadership will drive efficiency and quality, all while contributing to our award-winning sustainability goals.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member FoH in Glasgow
✨Tip Number 1
Show your passion for food during the interview. Talk about your favourite dishes and why you love them, especially if they relate to Japanese cuisine. This will demonstrate your enthusiasm and align with the company's values.
✨Tip Number 2
Familiarise yourself with the menu before your interview. Knowing the dishes and being able to discuss them confidently will impress the hiring team and show that you're proactive and genuinely interested in the role.
✨Tip Number 3
Emphasise your teamwork skills. Share examples of how you've successfully worked in a team environment in the past, as this role requires collaboration and support among team members to deliver exceptional service.
✨Tip Number 4
Be prepared to discuss how you handle challenges. The restaurant environment can be fast-paced and demanding, so sharing your strategies for staying positive and managing stress will highlight your suitability for the role.
We think you need these skills to ace Team Member FoH in Glasgow
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what the Team Member FoH position entails. Highlight key responsibilities and required skills in your application to show you are a good fit.
Tailor Your CV:Customise your CV to reflect your experience in the restaurant industry, particularly any roles that involved customer service or teamwork. Use specific examples that demonstrate your passion for food and ability to deliver exceptional results.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work with them specifically and how your values align with theirs. Be sure to include your willingness to learn and grow within the team.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at The Wonderfield Group
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially Japanese cuisine, and how you enjoy sharing that passion with others. This will resonate well with the company's ethos.
✨Demonstrate Team Spirit
Since the role requires being a team player, share examples of how you've successfully worked in a team before. Highlight any experiences where you supported colleagues or contributed to a positive team environment.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and be prepared to discuss specific dishes. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to providing excellent customer service.
✨Emphasise Your Customer Service Skills
Prepare to discuss your previous experience in customer service. Share stories that showcase your ability to handle challenges, upsell products, and ensure a great experience for customers, as this is crucial for the role.
