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- Tasks: Join our team to deliver exceptional customer experiences and promote our delicious Japanese dishes.
- Company: We're a vibrant restaurant chain known for fresh, authentic Japanese food and innovative dining.
- Benefits: Enjoy free meals, flexible hours, and support for professional qualifications while you work.
- Other info: Work in a fun environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team, learn new skills, and contribute to our success story.
- Qualifications: Previous experience in a restaurant is preferred; a passion for food and great customer service is essential.
The predicted salary is between 22700 - 25000 £ per year.
Operations – Plymouth
Contract: Part Time
Salary: £12.71
Contracted Hours: 8
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the \’kaiten\’ conveyor belt and colour-coded dishes which made our name.
We\’re all about fresh, flavoursome, authentic Japanese food. Sushi is what we\’re famous for, but we also have a mouth-watering range of hot street food available – from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
You will be ambitious and hungry to learn.
You will always strive to do your best.
You will be enthusiastic and have a positive disposition.
You will embrace challenges head on, with a willing can-do attitude.
You will want to be part of our success story.
- You will be the face and point of contact for all our customers to see, ensuring their experience is a great one
- A bubbly disposition with a willingness to go the extra mile for our customers.
- Previous background in a similar restaurant environment
- Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
- Ensuring you are up to date with product knowledge of all our dishes.
- Promoting our menus to maximise sales opportunities.
- Maintaining a safe environment for all our customers including Health & Safety, Hygiene controls and allergens intolerances
- You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
- You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests.
- You will be on the lookout to upsell to increase sales and drive repeat business
- You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile.
- You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
- You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
- You will be aware of how you can contribute to the success of your restaurant and its profitability.
- You will be committed to the safety of our Team & Guests within the restaurant.
- You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We\’re proud to offer
- Fantastic working hours
- Free YO! food – What\’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO! – we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support services
#J-18808-Ljbffr
Team Member FoH employer: The Wonderfield Group
Contact Detail:
The Wonderfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member FoH
✨Tip Number 1
Show your passion for food during the interview. Talk about your favourite dishes and why you love them, especially if they relate to Japanese cuisine. This will demonstrate your enthusiasm and align with the company's values.
✨Tip Number 2
Familiarise yourself with the menu before your interview. Knowing the dishes and being able to discuss them confidently will impress the hiring team and show that you're proactive and genuinely interested in the role.
✨Tip Number 3
Emphasise your teamwork skills. Share examples of how you've successfully worked in a team environment in the past, as this role requires collaboration and support among team members to ensure a great customer experience.
✨Tip Number 4
Be prepared to discuss how you handle challenges and maintain a positive attitude. The restaurant environment can be fast-paced and demanding, so showcasing your ability to stay upbeat and tackle problems head-on will set you apart.
We think you need these skills to ace Team Member FoH
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Team Member FoH position entails. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience in the restaurant industry. Emphasise your customer service skills, teamwork, and any previous roles that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've gone the extra mile for customers in past roles and express your enthusiasm for joining the team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at The Wonderfield Group
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially Japanese cuisine, and how you enjoy sharing that passion with others. This will resonate well with the company's focus on authentic and flavoursome food.
✨Demonstrate Team Spirit
Since the role requires being a team player, share examples of how you've successfully worked in a team environment before. Highlight any experiences where you supported colleagues or contributed to a positive team dynamic.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and be prepared to discuss specific dishes. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to providing excellent customer service.
✨Emphasise Your Customer Service Skills
Prepare to discuss your previous experience in customer service, particularly in a restaurant setting. Share stories that showcase your ability to handle challenges, upsell products, and ensure a great experience for customers.