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- Tasks: Be the face of our restaurant, delivering exceptional service and promoting our delicious menu.
- Company: Join a vibrant team at a leading Japanese restaurant chain with a passion for fresh food.
- Benefits: Enjoy free meals, flexible hours, and support for professional qualifications while you work.
- Why this job: Dive into a fun, dynamic environment where your love for food can shine.
- Qualifications: Previous experience in a restaurant and a positive, can-do attitude are essential.
- Other info: Be part of a supportive team focused on creating memorable guest experiences.
The predicted salary is between 12 - 16 £ per hour.
Operations - Westfield Stratford
Contract: Part Time
Salary: £12.21
Contracted Hours: 8
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
- We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey.
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
- You will be the face and point of contact for all our customers to see, ensuring their experience is a great one.
- A bubbly disposition with a willingness to go the extra mile for our customers.
- Previous background in a similar restaurant environment.
- Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
- Ensuring you are up to date with product knowledge of all our dishes.
- Promoting our menus to maximise sales opportunities.
- Maintaining a safe environment for all our customers including Health & Safety, Hygiene controls and allergens intolerances.
- You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
- You will have a strong knowledge of all our products to be able to deliver the highest standard of service to the guests.
- You will be on the lookout to upsell to increase sales and drive repeat business.
- You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile.
- You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
- You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
- You will be aware of how you can contribute to the success of your restaurant and its profitability.
- You will be committed to the safety of our Team & Guests within the restaurant.
- You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We’re proud to offer:
- Fantastic working hours.
- Free YO! food - What’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu.
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
Contact Detail:
The Wonderfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member FoH
✨Tip Number 1
Get to know the company! Before your interview, dive into their menu and understand their vibe. This shows you’re genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your people skills! Since you'll be the face of the restaurant, think about how you can make customers feel welcome. A friendly smile and a positive attitude go a long way!
✨Tip Number 3
Show off your passion for food! Be ready to chat about your favourite dishes and why you love them. This not only highlights your enthusiasm but also helps you connect with the team.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and ensures your application lands directly in our hands. Plus, it shows you’re keen on joining the YO! family!
We think you need these skills to ace Team Member FoH
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional dining experiences.
Be Yourself: We’re all about personality here at StudySmarter. Don’t be afraid to let your unique voice come through in your application. A bubbly disposition and a can-do attitude will definitely catch our eye!
Highlight Relevant Experience: If you've worked in a restaurant before, make sure to mention it! Talk about your previous roles and how they’ve prepared you to be the face of our restaurant. We love seeing how you can contribute to our team.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s quick, simple, and ensures we get all your details right from the start!
How to prepare for a job interview at The Wonderfield Group
✨Know Your Menu Inside Out
Make sure you’re familiar with the dishes on offer, especially the sushi and hot street food. Being able to talk passionately about your favourite dishes will show your enthusiasm and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you went the extra mile for customers. Highlighting your bubbly disposition and willingness to help will demonstrate that you’re a perfect fit for the team.
✨Embrace the Team Spirit
Be ready to discuss how you work well in a team. Share stories that showcase your ability to support colleagues and contribute to a positive working environment, as this is key in a restaurant setting.
✨Demonstrate Your Can-Do Attitude
Think of challenges you’ve faced in previous roles and how you tackled them. Showing that you embrace challenges head-on will resonate well with the company’s values and their focus on delivering exceptional results.
