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- Tasks: Be the friendly face of our restaurant, ensuring customers have an amazing experience.
- Company: Join The Wonderfield Group, a leader in authentic Japanese cuisine since 1997.
- Benefits: Enjoy free YO! food, flexible hours, and support for professional qualifications.
- Why this job: Be part of a vibrant team, learn about food, and grow your career in hospitality.
- Qualifications: No prior experience needed, just a passion for food and a positive attitude.
- Other info: Part-time role with opportunities to advance and make a real impact.
Operations – Leamington Spa
Contract: Part Time
Salary: £12.21
Contracted Hours:
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the \’kaiten\’ conveyor belt and colour‑coded dishes which made our name.
We\’re all about fresh, flavoursome, authentic Japanese food. Sushi is what we\’re famous for, but we also have a mouth‑watering range of hot street food available – from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre‑pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do.
You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
You will be ambitious and hungry to learn.
You will always strive to do your best.
You will enthusiastic and have a positive disposition.
You will embrace challenges head on, with a willing can‑do attitude.
You will want to be part of our success story.
- You will be the face and point of contact for all our customers to see, ensuring their experience is a great one
- A bubbly disposition with a willingness to go the extra mile for our customers.
- Previous background in a similar restaurant environment
- Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
- Ensuring you are up to date with product knowledge of all our dishes.
- Promoting our menus to maximise sales opportunities.
- Maintaining a safe environment for all our customers including, Health & Safety, Hygiene controls and allergens intolerances
- You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
- You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests.
- You will be on the lookout to upsell to increase sales and drive repeat business,
- You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in running and serving customers with a smile
- You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
- You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
- You will be aware of how you can contribute to the success of your restaurant and its profitability.
- You will be committed to the safety of our Team & Guests within the restaurant.
- You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We\’re proud to offer
- Fantastic working hours
- Free YO! food – What\’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
- Grow with YO! – we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
- Brilliant support serv
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Team Member FoH employer: The Wonderfield Group
Contact Detail:
The Wonderfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member FoH
✨Tip Number 1
Familiarise yourself with the menu and the unique offerings of The Wonderfield Group. Knowing the dishes inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for food and customer service by sharing personal experiences related to dining or working in hospitality. This can help you connect with the interviewers and showcase your enthusiasm.
✨Tip Number 3
Prepare to discuss how you handle challenges in a fast-paced environment. Think of specific examples where you've successfully managed difficult situations, as this is crucial for a front-of-house role.
✨Tip Number 4
Show that you're a team player by highlighting any previous teamwork experiences. Mention how you supported colleagues in achieving common goals, which aligns with the collaborative spirit at The Wonderfield Group.
We think you need these skills to ace Team Member FoH
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Wonderfield Group is looking for in a Team Member FoH. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience in the restaurant industry. Emphasise your customer service skills, teamwork, and any previous roles that align with the responsibilities of the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention specific experiences that demonstrate your ability to deliver exceptional customer service and your enthusiasm for being part of a team.
Showcase Your Personality: Since this role requires a bubbly disposition and a positive attitude, let your personality shine through in your application. Use a friendly tone and express your eagerness to contribute to the success of The Wonderfield Group.
How to prepare for a job interview at The Wonderfield Group
✨Show Your Passion for Food
Make sure to express your love for food during the interview. Talk about your favourite dishes, especially Japanese cuisine, and how you enjoy sharing that passion with others. This will resonate well with the company’s ethos.
✨Demonstrate Team Spirit
As a Team Member FoH, being a team player is crucial. Share examples from your past experiences where you supported your colleagues or contributed to a positive team environment. Highlighting your collaborative nature will show you fit well with their culture.
✨Know the Menu Inside Out
Familiarise yourself with the menu and be prepared to discuss specific dishes. Understanding the ingredients and flavours will not only impress your interviewers but also demonstrate your commitment to providing excellent customer service.
✨Embrace Challenges with a Positive Attitude
The role requires a can-do attitude, so be ready to discuss how you handle challenges. Share stories that showcase your resilience and willingness to go the extra mile, which aligns perfectly with what they are looking for in a candidate.
