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For Companies At a Glance
- Tasks: Be the friendly face of our restaurant, ensuring customers have an amazing experience.
- Company: Join The Wonderfield Group, known for its fresh and authentic Japanese cuisine since 1997.
- Benefits: Enjoy free YO! food, flexible hours, and support for professional qualifications.
- Why this job: Be part of a vibrant team, learn about food, and contribute to a successful restaurant culture.
- Qualifications: No prior experience needed, just a passion for food and a positive attitude.
- Other info: Part-time role with opportunities for growth and development.
Operations – Belfast
Contract: Part Time
Salary: £12.21
Contracted Hours: 8
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the \’kaiten\’ conveyor belt and colour-coded dishes which made our name.
We\’re all about fresh, flavoursome, authentic Japanese food. Sushi is what we\’re famous for, but we also have a mouth-watering range of hot street food available – from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
- You will be the face and point of contact for all our customers to see, ensuring their experience is a great one.
- A bubbly disposition with a willingness to go the extra mile for our customers.
- Previous background in a similar restaurant environment.
- Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
- Ensuring you are up to date with product knowledge of all our dishes.
- Promoting our menus to maximise sales opportunities.
- Maintaining a safe environment for all our customers including Health & Safety, Hygiene controls and allergens intolerances.
- You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
- You will have a strong knowledge of all our products to be able to deliver highest standard of service to the guests.
- You will be on the lookout to upsell to increase sales and drive repeat business.
- You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile.
- You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
- You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
- You will be aware of how you can contribute to the success of your restaurant and its profitability.
- You will be committed to the safety of our Team & Guests within the restaurant.
- You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We\’re proud to offer
- Fantastic working hours
- Free YO! food – What\’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu.
- Grow with YO! – we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services d
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Team Member FoH employer: The Wonderfield Group
Contact Detail:
The Wonderfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member FoH
✨Tip Number 1
Show your passion for food during the interview. Talk about your favourite dishes and why you love them, especially if they relate to Japanese cuisine. This will demonstrate your enthusiasm and fit for the role.
✨Tip Number 2
Familiarise yourself with the menu and any special promotions before your interview. Being able to discuss specific dishes and suggest pairings can impress the hiring team and show your commitment to providing excellent customer service.
✨Tip Number 3
Emphasise your teamwork skills. Share examples of how you've successfully worked in a team environment in the past, as this role requires collaboration to ensure a great guest experience.
✨Tip Number 4
Prepare to discuss how you handle challenges or difficult situations. The ability to maintain a positive attitude and provide exceptional service under pressure is crucial in a fast-paced restaurant setting.
We think you need these skills to ace Team Member FoH
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what The Wonderfield Group is looking for in a Team Member FoH. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your relevant experience in the food and beverage industry. Emphasise any previous roles where you demonstrated customer service skills, teamwork, and product knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific experiences that align with the company's values and how you can contribute to their success.
Show Enthusiasm: In both your CV and cover letter, convey your enthusiasm for the role and the company. Use positive language and express your eagerness to be part of The Wonderfield Group's journey.
How to prepare for a job interview at The Wonderfield Group
✨Show Your Passion for Food
Make sure to express your love for food during the interview. The Wonderfield Group values individuals who are enthusiastic about their menu and can share that excitement with customers.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've supported colleagues in previous roles, as being a team player is crucial for this position.
✨Know the Menu Inside Out
Familiarise yourself with the dishes offered by The Wonderfield Group. Being knowledgeable about the menu will not only impress your interviewers but also show your commitment to providing excellent customer service.
✨Embrace a Positive Attitude
Exude positivity and a can-do attitude throughout the interview. The Wonderfield Group seeks individuals who are enthusiastic and ready to tackle challenges head-on, so let your personality shine!