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- Tasks: Deliver top-notch IT support and manage cloud services with a focus on customer satisfaction.
- Company: Dynamic tech service provider based in Greater London.
- Benefits: Career development opportunities, hybrid working, and employee wellbeing perks.
- Why this job: Join a collaborative team and enhance your skills in a fast-paced environment.
- Qualifications: Strong troubleshooting skills and knowledge of Office 365, Azure, and ITIL.
- Other info: Exciting projects and a supportive culture await you!
The predicted salary is between 48000 - 72000 £ per year.
A technology service provider in Greater London seeks an IT Support Analyst to deliver high-quality service management. This role blends business as usual support with project work, requiring strong troubleshooting skills and knowledge in Office 365, Azure, and ITIL.
The successful candidate will thrive in a hybrid working environment, collaborating closely within a team while providing outstanding customer service. Opportunities for career development and various employee benefits will be available to enhance overall wellbeing.
Senior IT Support & Cloud Services Engineer employer: The Wonderfield Group
Contact Detail:
The Wonderfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support & Cloud Services Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in IT support or cloud services. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, make sure to highlight your troubleshooting skills and experience with Office 365 and Azure. Real-life examples of how you've solved problems will make you stand out.
✨Tip Number 3
Prepare for the hybrid work environment! Since this role involves working both remotely and in-person, be ready to discuss how you manage your time and collaborate effectively in both settings. Employers love candidates who can adapt!
✨Tip Number 4
Don’t forget to check our website! We regularly post new job opportunities, and applying directly through us can give you a better chance of landing that Senior IT Support & Cloud Services Engineer role. Keep an eye out and apply early!
We think you need these skills to ace Senior IT Support & Cloud Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Office 365, Azure, and ITIL. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about this role and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Showcase Your Team Spirit: Since this role involves collaboration, share examples of how you’ve worked well in teams before. We’re all about supporting each other, so let us know how you can bring that vibe to our crew!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Wonderfield Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Office 365, Azure, and ITIL. Be ready to discuss specific scenarios where you've used these technologies to solve problems. This will show that you’re not just familiar with the tools but can also apply them effectively.
✨Showcase Your Troubleshooting Skills
Prepare to share examples of challenging technical issues you've resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and how you approach problem-solving.
✨Emphasise Team Collaboration
Since this role involves working closely within a team, be ready to discuss your experience in collaborative environments. Share examples of how you’ve contributed to team projects or supported colleagues, showcasing your ability to work well with others.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to IT support and cloud services. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values, especially regarding career development and employee wellbeing.
