At a Glance
- Tasks: Lead a dynamic team in delivering delicious food and exceptional customer service.
- Company: Join Panku, a fast-growing brand passionate about fresh, vibrant Asian cuisine.
- Benefits: Enjoy no late nights, free meals, and opportunities for professional growth.
- Other info: Contribute to sustainability initiatives and enjoy discounts on food and entertainment.
- Why this job: Be part of an exciting journey with a focus on teamwork and success.
- Qualifications: A passion for food and a positive, can-do attitude.
The predicted salary is between 21500 - 22000 £ per year.
Operations - Panku Queensferry
Contract: Part Time
Salary: £13.79
Contracted Hours: 16
We’re Panku! A passionate team of food lovers on a mission to create freshly made, delicious rice & noodle bowls, sizzling street food, hand-rolled sushi, bento, and poke bowls for everyone to enjoy. Bringing together the vibrant flavours of East and Southeast Asia all in one place—from rich umami Japanese, to bold Korean, and the fresh, aromatic tastes of Thailand and Vietnam—Panku has something for everyone to feast on. As part of the Wonderfield Group, we’re a fast-growing and innovative brand with big ambitions, serving high-quality, convenient food through our kiosks and counters in major retail locations across the UK.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
What you'll be doing:
- Responsible for supporting the Kiosk Manager with the daily operation of the kiosk including the whole shift in the absence of the manager overseeing food prep and service standards.
- You will manage stock and ordering to ensure you and the team hit production and waste targets.
- You will ensure budget is hit by managing labour and food costs as well as gross sales to achieve profit.
- Drive and lead the team to achieve high levels of customer service. Create an engaged team with a culture of teamwork and support.
- Promote a safe and healthy working environment by leading by example and report any issues.
- Support teams opening and closing locations and provide leadership during operation hours.
We're proud to offer:
- Fantastic working hours- no late nights!
- Power your shift with full choice of free YO! food
- Opportunity to grow with YO! we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing.
- Bespoke reward platform including access to retail, cinema & gym discounts.
- 50% off your food every time you dine with us for you and 3 friends.
- Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
- Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
- Because our business is expanding meaning we can offer you job security and the opportunity to grow your career alongside us.
About us:
Come roll with us and be part of something big. Celebrate global success.
Kiosk Supervisor: Lead Team, No Late Nights, Free Meals in Queensferry employer: The Wonderfield Group
Panku is an exceptional employer that prioritises its team members' well-being and growth, offering fantastic working hours with no late nights and the opportunity to enjoy free meals during shifts. As part of the Wonderfield Group, we foster a vibrant work culture that encourages teamwork, personal development, and sustainability, providing employees with access to professional qualifications and a range of benefits designed to enhance their overall quality of life. Join us in our mission to deliver delicious, high-quality food while being part of a rapidly growing brand that values your contributions and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Kiosk Supervisor: Lead Team, No Late Nights, Free Meals in Queensferry
✨Tip Number 1
Get to know the company! Before your interview, dive into Panku's mission and values. Show us that you’re not just another candidate but someone who genuinely shares our passion for food and customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to see your enthusiasm and how you can lead a team, so be ready to share examples from your past experiences.
✨Tip Number 3
Dress the part! While we love a casual vibe, looking smart and presentable shows us you mean business. Plus, it sets a positive tone for your interview!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re keen on the role and appreciate the opportunity to chat about joining our vibrant team at Panku.
We think you need these skills to ace Kiosk Supervisor: Lead Team, No Late Nights, Free Meals in Queensferry
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Share any experiences or stories that highlight your enthusiasm for culinary delights, especially if they relate to East and Southeast Asian cuisine.
Be a Team Player:Panku values teamwork, so make sure to mention any past experiences where you’ve successfully worked in a team. Highlight how you can contribute to creating an engaged and supportive environment at the kiosk.
Demonstrate Your Ambition:We’re looking for dynamic individuals who are hungry to learn and grow. In your application, express your ambition and willingness to take on challenges, showing us how you can be a role model for others.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your passion and skills right away!
How to prepare for a job interview at The Wonderfield Group
✨Know Your Food
Since Panku is all about delicious rice and noodle bowls, make sure you brush up on their menu. Familiarise yourself with the different dishes and ingredients they use. This shows your passion for food and helps you connect with the team during the interview.
✨Show Your Leadership Skills
As a Kiosk Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Think about times when you’ve tackled challenges head-on and how you’ve created a positive environment for your colleagues.
✨Emphasise Your Customer Service Experience
Panku values high levels of customer service, so be ready to discuss your previous experiences in this area. Share specific stories where you went above and beyond to ensure customer satisfaction, as this will highlight your commitment to delivering exceptional results.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how Panku supports its employees' growth. This shows your enthusiasm for the role and that you're genuinely interested in being part of their success story.
