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For Companies At a Glance
- Tasks: Be the face of our restaurant, ensuring customers have an amazing experience.
- Company: Join a vibrant team at a leading Japanese restaurant chain.
- Benefits: Enjoy free food, flexible hours, and support for professional qualifications.
- Why this job: Work in a fun environment with delicious food and great team spirit.
- Qualifications: Passion for food and a positive attitude are essential.
- Other info: Opportunities for career growth and development within a dynamic team.
The predicted salary is between 11 - 16 £ per hour.
Operations - Leeds Trinity
Contract: Part Time
Salary: Contracted Hours
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
About You
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do:
- You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
- You will be ambitious and hungry to learn.
- You will always strive to do your best.
- You will be enthusiastic and have a positive disposition.
- You will embrace challenges head on, with a willing can-do attitude.
- You will want to be part of our success story.
Responsibilities
- You will be the face and point of contact for all our customers to see, ensuring their experience is a great one.
- A bubbly disposition with a willingness to go the extra mile for our customers.
- Previous background in a similar restaurant environment.
- Welcoming and greeting all customers that visit or contact our restaurant for reservations and booking.
- Ensuring you are up to date with product knowledge of all our dishes.
- Promoting our menus to maximise sales opportunities.
- Maintaining a safe environment for all our customers including Health & Safety, Hygiene controls and allergens intolerances.
- You will complete all training to be fully aware how to maintain a safe environment for our Team & Guests.
- You will have a strong knowledge of all our products to be able to deliver the highest standard of service to the guests.
- You will be on the lookout to upsell to increase sales and drive repeat business.
- You will be part of the YO! Team, a real team player who enjoys supporting the rest of your team in the running and serving customers with a smile.
- You will keep yourself well informed of what’s going on and what’s new to YO! by regularly checking YO! 360, attending Team Meetings and interacting with Team Briefs.
- You will work as a team aiming to deliver an exceptional guest experience across each & every shift.
- You will be aware of how you can contribute to the success of your restaurant and its profitability.
- You will be committed to the safety of our Team & Guests within the restaurant.
- You will complete all cleaning tasks in a timely manner as prescribed in Trail app.
We're proud to offer:
- Fantastic working hours.
- Free YO! food - What’s your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu.
- Grow with YO! - we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services.
Team Member FoH in Leeds employer: The Wonderfield Group
Contact Detail:
The Wonderfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member FoH in Leeds
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or just a drink. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows your genuine interest in the place!
✨Tip Number 2
Practice your people skills! Since you'll be the face of the restaurant, think about how you can make customers feel welcome. Role-play with a friend or family member to nail that bubbly disposition they’re looking for.
✨Tip Number 3
Brush up on your product knowledge! Familiarise yourself with the menu and any special dishes. Being able to chat about the food will impress during your interview and show you're ready to upsell like a pro.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Team Member FoH in Leeds
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Share any experiences you have with Japanese cuisine or working in a restaurant. We want to see that you're as excited about our dishes as we are!
Be Yourself: We’re looking for dynamic individuals, so don’t be afraid to show your personality in your application. Use a friendly tone and let us know what makes you unique. Remember, we want to see the real you!
Highlight Team Spirit: Since teamwork is key in our restaurants, make sure to mention any previous experiences where you’ve worked well with others. We love team players who can support their colleagues while delivering exceptional service!
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application shows us that you care about the details, which is super important in our fast-paced environment. And remember, apply through our website for the best chance!
How to prepare for a job interview at The Wonderfield Group
✨Know Your Menu Inside Out
Make sure you’re familiar with the dishes on offer, especially the sushi and hot street food. Being able to talk passionately about the menu will show your enthusiasm and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you went the extra mile for customers. This role is all about creating great experiences, so demonstrating your bubbly disposition and willingness to help will set you apart.
✨Embrace the Team Spirit
Highlight your ability to work well in a team. Share stories that showcase your teamwork skills and how you’ve supported colleagues in previous roles. This will resonate well with the company’s focus on collaboration.
✨Be Ready to Upsell
Think of ways you can promote dishes or specials during the interview. Showing that you understand the importance of upselling and driving sales will demonstrate your ambition and hunger for success.
