At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional food service and guest satisfaction.
- Company: Join a vibrant restaurant chain passionate about food and teamwork.
- Benefits: Enjoy free meals, professional qualifications, and wellness support.
- Other info: Flexible hours with opportunities for career growth and personal development.
- Why this job: Be a key player in our success story while developing your leadership skills.
- Qualifications: Enthusiasm for food and a can-do attitude are essential.
The predicted salary is between 28500 - 30000 £ per year.
We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do. You will be a role model, have an appetite for success and a real thirst for delivering exceptional results. You will be ambitious and hungry to learn. You will always strive to do your best. You will be enthusiastic and have a positive disposition. You will embrace challenges head on, with a willing can-do attitude. You will want to be part of our success story.
What you will be doing
- You will be responsible for supporting the All Store Manager & Deputy Manager with the daily operation of your Restaurant, in some instances a whole shift in the absence of a Manager, overseeing food preparation and service standards.
- You will ensure the budget is hit through managing labour cost, food cost and gross sales to ensure profit is achieved across the board.
- You will lead consistent standards and support your Manager to analyse profit performance.
- You will constantly drive standards and hospitality, leading and challenging Squad Members to achieve the highest levels of service.
- You will know and understand what it means to deliver amazing guest service and will thrive on the challenge of always exceeding our Guests expectations.
- You will work closely with the ASM to assess the skills and knowledge gaps within your Squad, helping to build and sustain a high performing team that embodies our brand behaviours.
- You will support with Squad Member training, in a supportive and motivating manner ensuring that successful performance is reinforced, and constructive feedback is provided.
- Promote a safe and healthy working environment by being a 'safety-minded leader' who leads by example in reporting any food and safety issues and deficiencies in the Restaurant.
- Support and cover an emergency shift when necessary.
Benefits
- Fantastic working hours.
- Free YO! food – every time you work you can power your shift with a selection of your choice from our fantastic menu.
- Grow with YO! – we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line.
- Discounted gym membership, cinema tickets, dining out and retail offers.
Team Leader in Kingston upon Thames employer: The Wonderfield Group
At YO!, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our team members are at the heart of everything we do. With fantastic benefits such as free meals during shifts, opportunities for professional growth, and comprehensive wellbeing support, we create an environment that fosters both personal and career development. Join us in Kingston, where your passion for food and commitment to excellence will be celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Kingston upon Thames
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Wonderfield Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Team Leader in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Wonderfield Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Wonderfield Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Wonderfield Group get a sense of who you are beyond your experience!
How to prepare for a job interview at The Wonderfield Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Wonderfield Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
