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- Tasks: Lead despatch operations, ensuring timely order fulfilment and high food safety standards.
- Company: Join Taiko, the UK's leading sushi manufacturer with a focus on innovation.
- Benefits: Enjoy competitive pay, bonuses, health perks, and discounts on dining.
- Why this job: Make an impact in a fast-paced environment while growing your career.
- Qualifications: Experience in logistics or supply chain, strong leadership, and problem-solving skills.
- Other info: Be part of sustainability initiatives and enjoy a vibrant workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
Despatch Shift Manager – The Wonderfield Group.
Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first‑to‑market Sushi and Food to Go products than any other sushi manufacturer in the UK.
As a Despatch Shift Manager, you will oversee all despatch operations during your shift, leading and motivating a dedicated team, ensuring accurate order fulfilment, and maintaining the highest standards of food safety and quality. This hands‑on leadership role requires strong organisational skills, problem‑solving ability, and a drive to deliver results in a fast‑paced food production environment.
Key Responsibilities
- Supervise and coordinate all despatch activities during your shift.
- Oversee the daily despatch plan to ensure timely and accurate order fulfilment.
- Lead, train, and support the despatch team to achieve performance targets.
- Ensure compliance with food safety, health & safety, and hygiene regulations.
- Monitor and manage stock control, picking, packing, and loading.
- Conduct regular quality checks and ensure correct product handling.
- Identify opportunities for process improvement to maximise efficiency.
- Maintain accurate shift records and reporting.
- Collaborate with warehousing, production, and transport teams for smooth supply chain operations.
- Use WMS/NAV systems to maintain 100% inventory accuracy.
What We’re Looking For
- Previous experience in a despatch, logistics, or supply chain role (food industry preferred).
- Strong leadership skills with experience managing and motivating teams.
- Knowledge of HACCP, BRC standards, and food safety compliance.
- Excellent organisational and time management skills.
- Ability to work under pressure, solve problems, and meet deadlines.
- Strong communication and IT skills (experience with WMS/NAV is desirable).
- Forklift licence and experience (an advantage).
We’re proud to offer
- Opportunity to grow your career alongside us with an available apprentice program.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing.
- Annual discretionary bonus subject to business and overall performance.
- Discretionary Life Assurance.
- Discretionary Income Protection.
- Group Personal Pension.
- Private Medical Cash Plan.
- Bespoke reward platform including access to retail, cinema & gym discounts.
- 50% off your food every time you dine with us for you and 3 friends.
- Contribute towards our award‑winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We’re committed to responsibly sourcing all our seafood, therefore we only use sustainably sourced fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
- Annual awards ceremony celebrating our success and offering winning Managers free.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
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Despatch Shift Manager employer: The Wonderfield Group
Contact Detail:
The Wonderfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Shift Manager
✨Tip Number 1
Network like a pro! Reach out to people in the food industry, especially those who work at Taiko or similar companies. A friendly chat can open doors and give you insider info on what they’re really looking for in a Despatch Shift Manager.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of HACCP and BRC standards. Show us you know your stuff about food safety compliance – it’s a big deal in this role!
✨Tip Number 3
Demonstrate your leadership skills during the interview. Share examples of how you’ve motivated teams in the past and tackled challenges head-on. We want to see that you can lead a team effectively in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Despatch Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Despatch Shift Manager role. Highlight your experience in despatch, logistics, or supply chain, especially in the food industry. We want to see how your skills match what we're looking for!
Show Off Your Leadership Skills: In your application, don’t forget to showcase your leadership experience. Talk about how you've motivated teams and achieved performance targets. We love seeing examples of how you’ve led a team to success!
Emphasise Food Safety Knowledge: Since food safety is crucial for us, make sure to mention your knowledge of HACCP and BRC standards. If you have any specific examples of maintaining compliance, share those too – it’ll really make your application stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at The Wonderfield Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the food industry, especially around HACCP and BRC standards. Being able to discuss these topics confidently will show that you're serious about food safety and quality.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved performance. This will help demonstrate that you have the strong leadership skills they're looking for.
✨Be Ready to Problem-Solve
Expect questions that test your problem-solving abilities. Think of scenarios where you've had to overcome challenges in a fast-paced environment. Practising these responses will help you stay calm and collected during the interview.
✨Familiarise Yourself with WMS/NAV Systems
If you have experience with Warehouse Management Systems or NAV, be prepared to discuss it. If not, do a bit of research to understand how these systems work. Showing that you're tech-savvy can give you an edge over other candidates.
