At a Glance
- Tasks: Provide essential admin support for counselling and support groups for women affected by domestic abuse.
- Company: Join Woman’s Trust, a leading mental health charity dedicated to empowering women.
- Benefits: Competitive salary, flexible hours, and the chance to make a real difference.
- Other info: Open to female applicants only; we encourage diverse candidates to apply.
- Why this job: Be part of a mission-driven team that transforms lives and supports survivors.
- Qualifications: Experience in service administration within sensitive or trauma-informed settings.
The predicted salary is between 26780 - 26780 £ per year.
To start ASAP
Salary: £26,780 FTE per annum, payable on a pro-rata basis
Hours: 28h per week
Location: London NW1
As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse. We are seeking a Counselling Support Group Administrator to join our service delivery team. This is a fantastic opportunity for an experienced professional who is looking to make a real impact on women and children’s lives.
About Woman’s Trust
The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led on by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
About you and how to apply
As a skilled and compassionate Counselling Support Group Administrator, aligned with our feminist ethos and the needs of our service users, you will provide high-quality administrative support to the delivery of counselling and support group services for women affected by domestic abuse. You will bring experience in service administration within a sensitive or trauma-informed setting, with the ability to manage referrals, coordinate sessions, maintain accurate records, and support counsellors and volunteers through effective scheduling and communication.
You will play a key role in supporting the smooth running of services, including monitoring attendance and outcomes, maintaining safeguarding and confidentiality standards, and ensuring compliance with organisational and funder requirements. You will also contribute to service improvement by supporting reporting, data collection, and administrative processes that enable the ongoing development and effectiveness of counselling and support group provision.
If you are looking for a new job opportunity whilst making a real impact on women and children’s lives, we want to hear from you!
To apply, please send your CV and a cover letter of no more than 2 pages to recruitment@womanstrust.org.uk outlining your experience, skills, and knowledge, relevant to this post.
Closing date for applications: To be considered on a rolling basis.
Interviews: To be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
Female Support Group Project Administrator employer: The Woman's Trust
At Woman’s Trust, we pride ourselves on being a compassionate and empowering employer dedicated to supporting women who have experienced domestic abuse. Our inclusive work culture fosters personal and professional growth, offering opportunities for staff to engage in meaningful work that directly impacts the lives of our service users. Located in London NW1, we provide a supportive environment where your contributions are valued, and you can be part of a team committed to making a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Female Support Group Project Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those connected to Woman’s Trust. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding the charity's mission and values. Show us how your experience aligns with our trauma-informed approach and how you can contribute to empowering women on their recovery journey.
✨Tip Number 3
Practice common interview questions related to administration in sensitive settings. We want to see how you handle challenges and support service delivery, so be ready to share your experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our mission.
We think you need these skills to ace Female Support Group Project Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that align with the role of a Counselling Support Group Administrator. Highlight any relevant admin experience in sensitive settings, as this will show us you understand the importance of trauma-informed care.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about supporting women affected by domestic abuse. Share specific examples of how your past experiences make you a great fit for our mission at Woman’s Trust.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you the ideal candidate for this role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at The Woman's Trust
✨Know the Mission
Before your interview, take some time to really understand Woman’s Trust and its mission. Familiarise yourself with their trauma-informed approach and how they empower survivors. This will not only help you answer questions more effectively but also show your genuine interest in making a difference.
✨Highlight Relevant Experience
Make sure to prepare examples from your past roles that demonstrate your experience in service administration, especially in sensitive or trauma-informed settings. Be ready to discuss how you've managed referrals, coordinated sessions, and maintained accurate records, as these are key aspects of the role.
✨Showcase Your Compassion
As this role is about supporting women affected by domestic abuse, it’s crucial to convey your compassion and understanding during the interview. Share stories or experiences that highlight your empathy and commitment to helping others, as this aligns with the charity's values.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, ongoing projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
