At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join The Wolseley, a prestigious café-restaurant in the heart of London.
- Benefits: Enjoy discounts, team incentives, enhanced leave, and mental health support.
- Other info: Opportunities for training, development, and internal promotions.
- Why this job: Be part of a diverse team and grow your career in a respected restaurant.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London’s most respected restaurants.
At The Wolseley Hospitality Group, we create places where people feel they belong.
Why work with us as a Senior Waiter?
- Enjoy a generous discount across our restaurants on food and drinks.
- Rewarding excellence - a team-led incentive, earning up to £100 in high street vouchers.
- Enhanced maternity and paternity leave to support working families.
- Group-wide access to mental health counselling, legal and financial advice.
- Advance access to earned wages via Wagestream.
- A unique and varied training calendar including supplier trips, masterclasses and visits.
We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.
The role of a Senior Waiter:
- Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
- Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
- Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards – you are our greatest asset!
The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.
Senior Waiter/ Waitress employer: The Wolseley Team
The Wolseley is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and personal growth. With generous benefits such as discounts across our restaurants, team-led incentives, and access to mental health support, we ensure our staff feel valued and supported. Our commitment to promoting from within allows you to develop your career in a prestigious London location, making every day at The Wolseley a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Waiter/ Waitress
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your favourite barista about job openings. You never know who might have the inside scoop on a position at The Wolseley or other fab restaurants.
✨Tip Number 2
Get social! Follow The Wolseley and similar venues on social media. Engage with their posts and show your enthusiasm for their food and culture. It’s a great way to get noticed and maybe even land an interview!
✨Tip Number 3
Prepare for the interview by knowing the menu inside out. Familiarise yourself with their British and European classics. When you can talk passionately about the dishes, it shows you’re genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace Senior Waiter/ Waitress
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the restaurant industry shine through! We want to see how excited you are about creating memorable experiences for our guests at The Wolseley.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Senior Waiter role. Highlight relevant experience and skills that align with what we’re looking for, like teamwork and customer service excellence.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique story and what makes you a great fit for our diverse team at The Wolseley.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at The Wolseley Team
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with The Wolseley’s menu and the types of dishes they serve. This shows your genuine interest in the restaurant and helps you answer questions about food pairings or recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial for a Senior Waiter role.
✨Emphasise Team Collaboration
Since the role involves working closely with various departments, be ready to discuss how you’ve successfully collaborated with others in previous jobs. Share specific instances where teamwork led to improved service or guest satisfaction.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about what excites you about working at The Wolseley and how you align with their values of creating a welcoming environment for guests.
