Senior Waiter/ Waitress

Senior Waiter/ Waitress

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be a key player in restaurant operations, serving delicious food and creating memorable experiences.
  • Company: The Wolseley, a renowned café-restaurant in the heart of London.
  • Benefits: Enjoy discounts, team incentives, enhanced leave, and access to mental health support.
  • Why this job: Join a diverse team and grow your career in a respected hospitality environment.
  • Qualifications: Experience in hospitality and a passion for excellent customer service.
  • Other info: Unique training opportunities and a culture that promotes from within.

The predicted salary is between 24000 - 36000 £ per year.

The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London's most respected restaurants. At The Wolseley Hospitality Group, we create places where people feel they belong.

Why work with us as a Senior Waiter?

  • Enjoy a generous discount across our restaurants on food and drinks.
  • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
  • Enhanced Maternity and Paternity leave to support working families.
  • Group-wide access to mental health counselling, legal and financial advice.
  • Advance access to earned wages via Wagestream.
  • A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Senior Waiter: Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments. Capture and shape guests' needs, offering knowledgeable responses and be proud to serve what we're proud to create! Foster customer loyalty...

Senior Waiter/ Waitress employer: The Wolseley Hospitality Group

The Wolseley is an exceptional employer, renowned for its commitment to creating a welcoming environment where employees feel they truly belong. With generous benefits such as discounts across our restaurants, team-led incentives, and comprehensive support for working families, we prioritise the well-being and growth of our staff. Our inclusive culture fosters personal development through unique training opportunities, ensuring that every team member can thrive and advance in their career within one of London's most respected dining establishments.
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Contact Detail:

The Wolseley Hospitality Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Waiter/ Waitress

✨Tip Number 1

Get to know the restaurant vibe! Before your interview, pop into The Wolseley for a coffee or a bite. This way, you can soak up the atmosphere and get a feel for the team dynamics. Plus, it shows your genuine interest in the place!

✨Tip Number 2

Brush up on your menu knowledge! Familiarise yourself with British and European classics that The Wolseley serves. Being able to chat confidently about the dishes will impress the hiring team and show you're ready to hit the ground running.

✨Tip Number 3

Network like a pro! Connect with current or former staff on social media. They can give you insider tips on what it's like to work there and might even put in a good word for you. It’s all about who you know!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the perks and benefits we offer, which can help you stand out during interviews.

We think you need these skills to ace Senior Waiter/ Waitress

Customer Service Skills
Team Collaboration
Communication Skills
Attention to Detail
Knowledge of British and European Cuisine
Problem-Solving Skills
Time Management
Adaptability
Sales Skills
Multitasking
Conflict Resolution
Hospitality Knowledge
Culinary Knowledge

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for providing excellent service and creating memorable dining experiences.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior Waiter position at The Wolseley. Highlight relevant skills and experiences that align with our values and the specific requirements of the role.

Be Authentic: We want to get to know the real you! Don’t be afraid to showcase your personality in your application. Share anecdotes or stories that reflect your character and how you connect with guests.

Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at The Wolseley Hospitality Group

✨Know the Menu Inside Out

Familiarise yourself with The Wolseley's menu, including the British and European classics they serve. Being able to discuss specific dishes and suggest pairings will show your passion for the role and impress the interviewers.

✨Showcase Your Customer Service Skills

Prepare examples of how you've gone above and beyond for customers in previous roles. Highlighting your ability to foster customer loyalty and create memorable dining experiences will resonate well with the values of The Wolseley.

✨Demonstrate Team Collaboration

As a Senior Waiter, you'll need to work closely with various departments. Share experiences where you successfully collaborated with others to enhance service or solve problems, showcasing your teamwork skills.

✨Emphasise Your Adaptability

The restaurant environment can be fast-paced and unpredictable. Be ready to discuss how you've adapted to changing situations in the past, whether it’s handling a busy service or addressing unexpected guest requests.

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