Restaurant Receptionist

Restaurant Receptionist

City of London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with seating plans and ensure smooth service for our guests.
  • Company: Join the vibrant Bellanger restaurant in Islington, part of The Wolseley Hospitality Group.
  • Benefits: Enjoy discounts, team incentives, and access to mental health support.
  • Why this job: Be a key player in creating memorable dining experiences in a lively atmosphere.
  • Qualifications: Customer service skills and a passion for hospitality.
  • Other info: Great opportunities for career growth and unique training experiences.

The predicted salary is between 24000 - 36000 £ per year.

Overview

3 days ago Be among the first 25 applicants

A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics. The restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart. Its characterful interior is an ideal setting for weekend brunch, a leisurely lunch or supper and cocktails. At The Wolseley Hospitality Group, we create Places where People feel they Belong.

Why work with us as an Assistant Maitre d’?

  • Enjoy a generous discount across our restaurants on food and drinks.
  • Rewarding Excellence – a team-led incentive, earning up to £100 in high street vouchers.
  • Enhanced Maternity and Paternity leave to support working families.
  • Group-wide access to mental health counselling, legal and financial advice.
  • Advance access to earned wages via Wagestream.
  • A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

Role

The role of an Assistant Maitre d’:

  • Assist the reception team with seating plans and support the floor team with relaying tables for smooth management of turn times.
  • Anticipate guests’ needs by timely communicating any special requests to floor and kitchen – be proud to act as a point of contact!
  • Contribute hands-on to a smooth service, warmly engaging with guests from door to table – you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer\’s in Marylebone, Soutine in St John\’s Wood, Bellanger in Islington, Manzi\’s in Soho and The Wolseley City in Monument.

Skills

  • Sevenrooms
  • Customer Service
  • Fluent in English

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Administrative
  • Industries

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Restaurant Receptionist employer: The Wolseley Hospitality Group

At The Wolseley Hospitality Group, we pride ourselves on creating a welcoming environment where our team members can thrive. Located in the vibrant heart of Islington, our restaurant offers not only competitive benefits such as generous discounts and enhanced family leave but also a culture that values personal growth through diverse training opportunities and a commitment to promoting from within. Join us to be part of a dynamic team that celebrates excellence and fosters a sense of belonging.
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Contact Detail:

The Wolseley Hospitality Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Receptionist

✨Tip Number 1

Get to know the restaurant scene in Islington! Familiarise yourself with Bellanger and its vibe. When you walk in for your interview, show that you’re not just another candidate – share your thoughts on their menu or atmosphere. It’ll make you stand out!

✨Tip Number 2

Practice your people skills! As a Receptionist, you’ll be the first point of contact for guests. Role-play with friends or family to get comfortable engaging warmly and confidently. Remember, it’s all about making guests feel welcome and valued.

✨Tip Number 3

Don’t forget to highlight your teamwork abilities! The role involves working closely with the floor team, so be ready to share examples of how you’ve collaborated in past jobs or experiences. We love seeing candidates who can contribute to a smooth service.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more details about the role and our culture. Let’s make sure you’re part of a team where you truly belong!

We think you need these skills to ace Restaurant Receptionist

Customer Service
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Time Management
Fluency in English
Adaptability
Interpersonal Skills
Organisational Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.

Tailor Your Application: Make sure to customise your application for the Restaurant Receptionist role. Highlight any relevant experience in customer service or hospitality, and connect it back to what we do at Bellanger. It shows us you’re genuinely interested!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at The Wolseley Hospitality Group.

How to prepare for a job interview at The Wolseley Hospitality Group

✨Know the Venue

Before your interview, take some time to research Bellanger. Familiarise yourself with their menu, the atmosphere, and what makes them unique. This will not only help you answer questions more confidently but also show your genuine interest in the role.

✨Showcase Your People Skills

As a Restaurant Receptionist, your ability to engage warmly with guests is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone feel welcome.

✨Anticipate Questions

Expect questions about handling busy periods and guest requests. Practice responses that highlight your ability to stay calm under pressure and communicate effectively with both guests and team members. This will demonstrate your readiness for the fast-paced environment.

✨Dress the Part

First impressions matter! Dress smartly and appropriately for the restaurant's vibe. A polished appearance shows that you respect the establishment and understand the importance of presentation in the hospitality industry.

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