At a Glance
- Tasks: Manage table allocations and ensure a smooth dining experience for guests.
- Company: The Wolseley, a prestigious all-day café-restaurant in London.
- Benefits: Generous discounts, team incentives, enhanced family leave, and mental health support.
- Other info: Opportunities for growth and unique training experiences await you!
- Why this job: Join a diverse team and make guests feel at home in a respected restaurant.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 37000 - 40000 £ per year.
The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics.
The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London’s most respected restaurants.
At The Wolseley Hospitality Group, We create Places where People feel they Belong.
Why work with us as a Maitre d’?
- Enjoy a generous discount across our restaurants on food and drinks.
- Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
- Enhanced Maternity and Paternity leave to support working families.
- Group-wide access to mental health counselling, legal and financial advice.
- Advance access to earned wages via Wagestream.
- A unique and varied training calendar including supplier trips, masterclasses and visits.
We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.
The role of a Maitre d’
- Take responsibility for a smooth table allocation for both walk-in and bookings in all restaurant sections, managing turn times effectively.
- Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
- Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!
The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.
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Restaurant Reception Supervisor employer: The Wolseley Hospitality Group
The Wolseley Hospitality Group is an exceptional employer, offering a dynamic work environment at Brasserie Zédel in the heart of Soho. With a strong focus on employee development, you will have opportunities to train and mentor junior staff while enjoying benefits such as restaurant discounts and family support initiatives. Join our vibrant culinary team and be part of a culture that values excellence and collaboration.
Contact Details:
The Wolseley Hospitality Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Reception Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Wolseley Hospitality Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Wolseley Hospitality Group
Don't be shy about reaching out to The Wolseley Hospitality Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Reception Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Wolseley Hospitality Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Wolseley Hospitality Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
