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- Tasks: Manage table allocations and ensure a smooth dining experience for guests.
- Company: Join the vibrant Wolseley Hospitality Group, inspired by Parisian cafés.
- Benefits: Enjoy discounts, team incentives, enhanced family leave, and mental health support.
- Why this job: Be the face of our restaurant and create memorable experiences for guests.
- Qualifications: Fluent in English with strong organisational and communication skills.
- Other info: Opportunities for growth and unique training experiences await you!
The predicted salary is between 36000 - 60000 £ per year.
Inspired by the great boulevard cafés of Paris, Colbert is an informal neighbourhood restaurant on Sloane Square. At The Wolseley Hospitality Group, we create places where people feel they belong.
Why work with us as a Maitre d’:
- Enjoy a generous discount across our restaurants on food and drinks.
- Rewarding excellence - a team-led incentive, earning up to £100 in high street vouchers.
- Enhanced maternity and paternity leave to support working families.
- Group-wide access to mental health counselling, legal and financial advice.
- Advance access to earned wages via Wagestream.
- A unique and varied training calendar including supplier trips, masterclasses and visits.
- We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.
The Role of a Maitre D’:
- Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.
- Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
- Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!
The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.
Skills:
- Fluent in English
- Seating Plans
- Seven Rooms
Reception Supervisor in London employer: The Wolseley Hospitality Group
Contact Detail:
The Wolseley Hospitality Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor in London
✨Tip Number 1
Get to know the restaurant scene! Familiarise yourself with The Wolseley Hospitality Group and its venues. When you walk in for an interview, show off your knowledge about their unique offerings and vibe. It’ll impress them and show you’re genuinely interested!
✨Tip Number 2
Practice your people skills! As a Reception Supervisor, you'll be the face of the restaurant. Role-play scenarios with friends or family where you greet guests, handle bookings, and manage any hiccups. This will help you feel more confident when it counts.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, a referral can give you a leg up in the application process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on being part of our team. So, get that application in and let’s make it happen!
We think you need these skills to ace Reception Supervisor in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to tailor your application specifically for the Reception Supervisor role. Highlight relevant experiences and skills that align with what we’re looking for, especially in managing guest interactions and table allocations.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Wolseley Hospitality Group
✨Know the Venue
Before your interview, take some time to research Colbert and its atmosphere. Familiarise yourself with their menu and the overall vibe of the restaurant. This will help you speak confidently about how you can contribute to creating a welcoming environment for guests.
✨Showcase Your People Skills
As a Reception Supervisor, you'll be the face of the restaurant. Prepare examples of how you've successfully engaged with customers in the past. Think about times when you went above and beyond to meet a guest's needs – this will demonstrate your ability to anticipate and respond to customer requests.
✨Understand Table Management
Brush up on your knowledge of seating plans and effective table allocation strategies. Be ready to discuss how you would manage walk-ins and bookings efficiently. Showing that you can handle turn times and coordinate between departments will impress your interviewers.
✨Emphasise Teamwork
The Wolseley Hospitality Group values collaboration, so highlight your experience working in a team. Share stories that illustrate your ability to communicate effectively with kitchen staff and floor teams, ensuring a smooth dining experience for guests. This will show that you're aligned with their culture of inclusivity and support.
