At a Glance
- Tasks: Manage table allocations and ensure a smooth dining experience for guests.
- Company: Join The Wolseley Hospitality Group, known for its inclusive culture and vibrant atmosphere.
- Benefits: Enjoy discounts, team incentives, enhanced family leave, and mental health support.
- Other info: Opportunities for growth and unique training experiences await you!
- Why this job: Be the face of our restaurants and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Located on King William Street near Monument Square, The Wolseley City embodies the essence of Piccadilly as a charming, younger sibling to the original. It features two private dining rooms, three elegant bar spaces, and offers all-day dining.
At The Wolseley Hospitality Group, we create places where people feel they belong.
Why work with us as a Maitre d’?
- Enjoy a generous discount across our restaurants on food and drinks.
- Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
- Enhanced Maternity and Paternity leave to support working families.
- Group-wide access to mental health counselling, legal and financial advice.
- Advance access to earned wages via Wagestream.
- A unique and varied training calendar including supplier trips, masterclasses and visits.
We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.
The role of a Maitre d’:
- Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.
- Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
- Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!
The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.
Reception Supervisor employer: The Wolseley City Team
At The Wolseley Hospitality Group, we pride ourselves on creating a welcoming and inclusive environment where every team member can thrive. Located in the vibrant heart of the city, our restaurants offer not only competitive benefits such as generous discounts, enhanced family leave, and access to mental health support, but also unique opportunities for personal and professional growth through diverse training programmes. Join us and be part of a dynamic team that values your contributions and fosters a culture of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with staff. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve made guests feel special in the past. Remember, they want to see if you’ll fit into their team culture.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to The Wolseley Hospitality Group and express your interest in working with them. A friendly email or a quick call can make a big difference and show your enthusiasm.
✨Tip Number 4
Keep learning! Take advantage of any training opportunities available, whether it’s online courses or workshops. This not only boosts your skills but also shows potential employers that you’re committed to growing in your career. Plus, we love seeing candidates who are eager to learn!
We think you need these skills to ace Reception Supervisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for hospitality.
Tailor Your Application:Make sure to customise your application for the Maitre d’ role. Highlight relevant experience and skills that match what we’re looking for, like your ability to manage table allocations and engage with guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Wolseley City Team
✨Know the Venue Inside Out
Before your interview, take some time to research The Wolseley City and its unique offerings. Familiarise yourself with the menu, the dining spaces, and the overall vibe of the restaurant. This will not only impress your interviewers but also help you understand how you can contribute to creating a welcoming atmosphere.
✨Showcase Your People Skills
As a Maitre d’, your ability to engage with guests is crucial. Prepare examples from your past experiences where you've successfully managed customer interactions or resolved issues. Highlighting your communication skills and ability to anticipate guests' needs will demonstrate that you’re the right fit for their team.
✨Emphasise Teamwork and Leadership
The Wolseley Hospitality Group values promoting from within, so be ready to discuss your teamwork experiences. Share instances where you’ve taken the lead or supported your colleagues in a busy environment. This shows that you’re not just a lone wolf but someone who thrives in a collaborative setting.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training opportunities, the team culture, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you too.
