Fundraising Associate – Community Organisation in Manchester

Responsibilities

• To engage with potential and existing donors through various methods, including canvassing, phone calls, and at events.
• To identify and build relationships with new donors to increase support for the Community Organisation’s mission.
• To actively solicit online and phone donations from potential and existing donors, making clear, compelling asks that align with the Community Organisation’s mission and fundraising priorities.
• To engage and reach underrepresented parts of the community not yet involved with the Community Organisation, representing the organisation at events to build new connections, expand the donor base, and encourage donations, with a particular focus on individuals not previously engaged.
• To contribute to meeting fundraising targets by ensuring effective donor communication and follow‑up.
• To work closely with senior fundraising staff to develop strategies for donor retention and growth.
• To support the development of a vibrant Young Network, empowering members to actively contribute to fundraising initiatives and community involvement.
• To work with Young Committee members to drive recruitment, retention and meaningful engagement to maximise impact.
• To support the team in the creation and delivery of fundraising campaigns.
• To support the development of content materials, including donor communications, promotional materials, and social media content.
• To track progress of campaigns and provide updates to the fundraising team.
• To maintain accurate records of donor interactions and contributions using the Community Organisation’s CRM system, Raisers Edge.
• To provide reports on fundraising activity, including calls, meetings and donations raised.
• To support the wider fundraising team with the preparation of donor mailings, thank‑you letters and follow‑up communications.
• To assist colleagues in managing donor relationships and preparing presentations, research and reports.
• To stay up to date with fundraising best practices, trends and industry insights.
• Any other tasks as may reasonably be expected of an employee, as instructed by the line manager.

Place of Work

The Community Organisation’s main office is in Golders Green Rd with travel to our offices in Manchester, Leeds and Israel as required and working from home in accordance with our flexible working policy.

Hours of Work

Regular office hours are 09:00 – 17:30 Monday to Thursday, Fridays 09:00 – 13:30. This full‑time role may involve some work outside of normal office hours for which we have a time off in lieu policy. We have a robust flexible working policy that allows for further flexibility and the option to accommodate alternative working patterns where required.

Benefits

• Holidays: 20 days + main Jewish Holidays + Bank Holidays + additional days accrued for length of service.
• Flexible working policy from day 1.
• Company auto enrolment pension scheme.
• Employee Benefits Platform (including free counselling, financial advice, coaching and other offerings).
• Positive, supportive and collaborative working environment with opportunities for professional development.

Skills and Experience

• Strong understanding of the British Jewish community and charitable giving.
• Excellent verbal and written communication skills.
• Demonstrated experience in fundraising, sales or customer service.
• Ability to engage and inspire others.
• Ability to build and maintain relationships with individuals at all levels, particularly potential and existing donors.
• Familiarity with CRM systems (experience with Raiser’s Edge is a plus).
• Ability to work independently, manage time effectively and meet deadlines.
• Strong pitching and presentation skills.
• A deep commitment to the Community Organisation’s Mission.
• To be an active team player, working effectively as part of a diverse team of staff and volunteers and contributing to the overall success of the fundraising department.
• To ensure data integrity and donor confidentiality are upheld in line with GDPR regulations.
• To work within the context of the Community Organisation’s ethos, policies and procedures.
• To serve a cross‑communal user base, respecting and providing for a variety of individuals and organisations with diverse ideologies and beliefs.
• To undertake professional training and development as appropriate.
• To take part in broader organisational commitments (e.g., staffing fundraising events, attending whole‑staff days, etc.).
• To be flexible with hours of work – urgent tasks or events may require working beyond formal office hours.
• A high level of computer literacy and understanding of spreadsheets and databases.
• Proficient in the use of Microsoft Office suite and social media platforms.
• Good time management with the ability to multitask and prioritise work across varied deadlines and be flexible with work assignments.