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- Tasks: Manage a portfolio of properties, ensuring smooth operations and tenant satisfaction.
- Company: Dynamic property management company with a fast-paced environment.
- Benefits: Competitive salary, career growth, and a supportive team culture.
- Other info: Opportunity for overtime and handling diverse challenges daily.
- Why this job: Join a vibrant team and make a real difference in property management.
- Qualifications: Strong organisational skills and IT literacy required.
The predicted salary is between 40000 - 50000 £ per year.
A fast paced, office-based role to ensure the smooth running of the management of a designated portfolio (up to 125 properties) from A-Z with some ad hoc duties as required.
Key Responsibilities
- Maintenance issues and liaising with contractors.
- Invoices: checking and approving.
- Bills and utilities.
- Tenant complaints and courtesy call to tenants when required, e.g. after Sec 13 has been served.
- Tenant move and check out (including deposit deductions, etc.).
- Quotes and supervision of larger works.
- Credit control (chasing rent arrears, liaising with solicitors if necessary).
- Assisting with taking on new portfolios.
- Checking-in on Saturday evening and evenings after festivals.
- Being available for the rare out-of-hour emergency.
- Being thick-skinned to handle the occasional upset/angry tenants.
- Ensuring all urgent things are dealt with before leaving office (occasionally, this means staying overtime).
Role is nearly completely computer based and needs the team to work from the office (contractors coming to collect keys, liaising with other team members, etc.).
Person Specification
- IT Literacy: Ability to quickly learn bespoke Property Management Software (PropTech).
- High-Level Organisation: Managing a portfolio means juggling dozens of moving parts at once; being dependable here means never letting anything slip.
- Attention to Detail: A spelling mistake can invalidate a contract.
- Excellent time Management and Hardworking: Balancing scheduled viewings with the flexibility to take care of emergency maintenance calls that pop up without warning.
- Problem Solving and Initiative: Being resourceful when a boiler breaks.
Senior Lettings Manager – Property Management Company in London employer: The Wohl Enterprise Hub
Contact Detail:
The Wohl Enterprise Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Manager – Property Management Company in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management sector and let them know you're on the hunt for a Senior Lettings Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of property management software and current market trends. We want you to impress with your IT literacy and organisational skills, so practice answering questions that showcase your attention to detail and problem-solving abilities.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and highlight how your skills align with their needs.
✨Tip Number 4
Apply through our website for the best chance at landing that Senior Lettings Manager position. We’re all about making connections, and applying directly shows your commitment and interest in joining our team!
We think you need these skills to ace Senior Lettings Manager – Property Management Company in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Lettings Manager role. Highlight your experience in property management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've handled tenant complaints or managed multiple properties, as these are key aspects of the job.
Show Off Your IT Skills: Since the role is nearly completely computer-based, make sure to mention your IT literacy. If you've worked with property management software before, let us know! We love candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Wohl Enterprise Hub
✨Know Your Portfolio Inside Out
Before the interview, make sure you understand the ins and outs of property management. Familiarise yourself with common issues that arise in managing a portfolio, like maintenance problems or tenant complaints. This will show your potential employer that you're not just knowledgeable but also proactive.
✨Demonstrate Your IT Skills
Since the role is heavily computer-based, be prepared to discuss your experience with property management software or similar tools. If you’ve used any bespoke systems before, mention them! Showing that you can quickly adapt to new technology will give you an edge.
✨Showcase Your Organisation Skills
Highlight your ability to juggle multiple tasks effectively. Prepare examples from your past experiences where you successfully managed a busy workload or handled unexpected challenges. This will illustrate your high-level organisation skills, which are crucial for this role.
✨Prepare for Tough Conversations
Given that you'll be dealing with upset tenants, think about how you would handle difficult conversations. Prepare some scenarios where you resolved conflicts or turned a negative situation into a positive one. This will demonstrate your problem-solving skills and thick skin, which are essential for the job.