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For Companies At a Glance
- Tasks: Manage client relationships and lead a team to deliver impactful projects.
- Company: Join Customate Solutions, a leader in business process optimisation.
- Benefits: Enjoy a competitive salary, growth opportunities, and a supportive culture.
- Other info: Flexible work environment with opportunities for learning and development.
- Why this job: Work on exciting projects that make a real difference for diverse clients.
- Qualifications: Passion for systems, strong project management skills, and a proactive mindset.
The predicted salary is between 40000 - 50000 £ per year.
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Job Details
- Permanent
- Full time
- Hours: Full time
- Location: North West London
- Sector: Operations
- Date: 16th May 2026
- Job reference: J-6042
About Customate Solutions
Customate Solutions is a leading provider of tailored business process optimisation services. We specialise in leveraging off-the-shelf software and automation tools to help businesses streamline their operations, improve efficiency, and achieve their goals. By understanding each client’s unique needs, we deliver customised solutions that drive growth and enhance productivity. Whether it’s implementing CRM systems, automating workflows, or optimising resource management, we focus on creating sustainable and scalable outcomes for our clients. Our mission is to simplify processes so businesses can focus on what they do best.
About the Role
We’re looking for a driven and solutions-oriented Project & Implementation Manager to join our team. In this role, you will manage client relationships, lead a growing team of implementation specialists, and oversee end-to-end project delivery. From scoping projects to post-implementation support, you’ll ensure that each project is delivered on time, to the highest standards, and with an exceptional client experience.
Key Responsibilities
- Manage client relationships, ensuring expectations are aligned and exceeded.
- Lead and support a growing team of implementation specialists (currently 2 team members).
- Oversee projects from initial scoping and planning to delivery and post-implementation support.
- Ensure projects are delivered on time, within budget, and to the agreed quality standards.
- Identify opportunities to expand client relationships and secure further projects.
- Provide technical guidance to the team, particularly around CRM systems and automation tools.
- Manage resources effectively to meet project demands.
- Occasionally travel to client sites as required.
What We’re Looking For
- A passion for systems, processes, and problem-solving.
- Interest in CRM systems (e.g., Zoho, HubSpot), project management tools (e.g., Monday.com), and automation platforms (e.g., Make.com, Zapier) – experience with these is a bonus but not required.
- A willingness to learn and adapt to new tools and technologies.
- Strong project management skills with the ability to keep projects on track and deliver exceptional results.
- Excellent interpersonal and client relationship skills.
- A proactive, solutions-focused mindset.
- Ability to work independently and as part of a close-knit team.
Why Join Us?
- Be part of a growing company with a collaborative and family-like culture.
- Competitive salary and opportunities for growth.
- The chance to work on exciting, impactful projects with diverse clients.
- Flexibility and trust—get the work done, meet deadlines, and enjoy a supportive environment.
For more information about the role, or to receive a personal recommendation, please contact our recruitment team.
Project & Implementation Manager – Automation Consultancy Business in London employer: The Wohl Enterprise Hub
Contact Detail:
The Wohl Enterprise Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project & Implementation Manager – Automation Consultancy Business in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Project & Implementation Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Get social! Follow companies you’re interested in on LinkedIn and engage with their posts. This can help you get noticed and show your enthusiasm for their work, especially in automation consultancy.
✨Tip Number 3
Prepare for interviews by practising common questions related to project management and client relationships. We recommend using the STAR method to structure your answers—this will help you showcase your problem-solving skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome team at Customate Solutions!
We think you need these skills to ace Project & Implementation Manager – Automation Consultancy Business in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project & Implementation Manager role. Highlight your experience with CRM systems and project management tools, even if it's just a keen interest. We want to see how you can bring your unique skills to our team!
Showcase Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of how you've tackled challenges in past projects. We love a proactive, solutions-focused mindset, so let us know how you’ve made a difference in your previous roles!
Be Personable: Remember, we’re looking for someone who can build strong client relationships. Use your application to show off your interpersonal skills. A friendly tone and genuine enthusiasm can go a long way in making your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company culture there!
How to prepare for a job interview at The Wohl Enterprise Hub
✨Know Your Tools
Familiarise yourself with CRM systems like Zoho and HubSpot, as well as project management tools such as Monday.com. Even if you haven't used them extensively, showing that you understand their functionalities can impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in past projects. Customate Solutions values a solutions-oriented mindset, so be ready to discuss specific instances where your problem-solving skills made a difference.
✨Understand Client Relationships
Be prepared to talk about how you manage client expectations and relationships. Think of examples where you exceeded client expectations or turned a challenging situation into a positive outcome.
✨Demonstrate Team Leadership
Since you'll be leading a team of implementation specialists, share your experiences in managing teams. Highlight your leadership style and how you support team members to achieve project goals.