At a Glance
- Tasks: Assist with admissions, process bookings, and manage gift shop sales.
- Company: Woburn Safari Park, a fun and engaging environment.
- Benefits: Gain valuable experience in customer service and retail.
- Other info: Flexible hours required, perfect for students looking for part-time work.
- Why this job: Join a vibrant team and interact with visitors every day.
- Qualifications: Customer service experience and basic Microsoft Office skills.
The predicted salary is between 20000 - 25000 € per year.
We are looking for an organised and friendly person to join our Retail and Admissions team located at Woburn Safari Park, on a fixed term basis through to November 2026.
Working within two areas of the Safari Park, this role will require you to assist with the admissions process, processing online bookings and face to face ticket sales, answering telephones and dealing with visitor queries as required. In addition, you will assist with coach bookings and other administrative duties as required in the main admissions office.
This role will also require you to work in the gift shop processing face to face sales, stock replenishment, making sure the shop looks its best at all times and dealing with visitors queries as required.
You will have previous experience of working within a customer facing role, along with a good working knowledge of Microsoft Office applications including Outlook, Excel and Word. Previous experience of office / administrative tasks and till operation would be an advantage.
Flexibility to assist at weekdays, weekends, school holidays and Bank Holidays is essential, especially on Fridays and Saturdays. Due to our location and the requirement to move around the site, you will need your own transport.
Retail/Admissions Assistant - Woburn Safari Park employer: The Woburn Hotel
Woburn Safari Park offers a vibrant and engaging work environment where employees are valued for their contributions to creating memorable experiences for visitors. With a focus on teamwork and customer service, the Retail and Admissions Assistant role provides opportunities for personal growth and development within a unique setting that combines wildlife conservation with hospitality. Employees enjoy flexible working hours, a supportive culture, and the chance to be part of a dedicated team passionate about delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail/Admissions Assistant - Woburn Safari Park
✨Tip Number 1
Get to know the Woburn Safari Park vibe! Visit the park, chat with staff, and soak up the atmosphere. This will help you understand the role better and show your genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play common visitor queries with friends or family. Being friendly and organised is key, so show us you can handle any situation with a smile.
✨Tip Number 3
Brush up on your Microsoft Office skills! Make sure you're comfortable with Outlook, Excel, and Word. We want to see that you can handle administrative tasks smoothly, so maybe take a quick online course if needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Woburn Safari Park!
We think you need these skills to ace Retail/Admissions Assistant - Woburn Safari Park
Some tips for your application 🫡
Show Your Organisational Skills:Make sure to highlight any experience you have in managing tasks or projects. We love organised folks, so share examples of how you've kept things running smoothly in previous roles!
Be Friendly and Approachable:Since this role is all about customer interaction, let your personality shine through! Use a warm tone in your application and mention any past experiences where you’ve provided excellent customer service.
Tailor Your Application:Take a moment to read the job description carefully and align your skills with what we’re looking for. Mention your familiarity with Microsoft Office and any relevant administrative experience to show us you’re the right fit!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Woburn Hotel
✨Know the Role Inside Out
Make sure you understand the specifics of the Retail/Admissions Assistant position. Familiarise yourself with the admissions process, ticket sales, and customer queries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about interacting with visitors, be ready to share examples of your previous customer-facing experience. Think of situations where you went above and beyond for a customer or handled a tricky situation with grace. This will demonstrate your ability to thrive in a busy environment.
✨Brush Up on Your Tech Skills
As you'll be using Microsoft Office applications like Outlook, Excel, and Word, it’s a good idea to refresh your knowledge before the interview. Be prepared to discuss how you've used these tools in past roles, especially in relation to administrative tasks and till operations.
✨Flexibility is Key
The job requires flexibility with working hours, so be ready to discuss your availability. Highlight your willingness to work weekends, school holidays, and Bank Holidays. This shows that you're committed and ready to jump in when needed, which is crucial for this role.
