At a Glance
- Tasks: Assist with admissions, process bookings, and manage the gift shop.
- Company: Woburn Safari Park, a fun and engaging environment.
- Benefits: Fixed-term role until November 2026 with flexible hours.
- Other info: Own transport required for site mobility.
- Why this job: Join a vibrant team and interact with visitors every day.
- Qualifications: Customer service experience and basic Microsoft Office skills.
The predicted salary is between 20000 - 25000 € per year.
We are looking for an organised and friendly person to join our Retail and Admissions team located at Woburn Safari Park, on a fixed term basis through to November 2026.
Working within two areas of the Safari Park, this role will require you to assist with the admissions process, processing online bookings and face to face ticket sales, answering telephones and dealing with visitor queries as required. In addition, you will assist with coach bookings and other administrative duties as required in the main admissions office.
This role will also require you to work in the gift shop processing face to face sales, stock replenishment, making sure the shop looks its best at all times and dealing with visitors queries as required.
You will have previous experience of working within a customer facing role, along with a good working knowledge of Microsoft Office applications including Outlook, Excel and Word. Previous experience of office / administrative tasks and till operation would be an advantage.
Flexibility to assist at weekdays, weekends, school holidays and Bank Holidays is essential, especially on Fridays and Saturdays. Due to our location and the requirement to move around the site, you will need your own transport.
Retail/Admissions Assistant - Woburn Safari Park employer: The Woburn Hotel
Woburn Safari Park offers a vibrant and engaging work environment where employees are valued for their contributions to creating memorable experiences for visitors. With a focus on teamwork and customer service, the Retail and Admissions Assistant role provides opportunities for personal growth and development within a unique setting that combines wildlife conservation with hospitality. Employees enjoy flexible working hours, a supportive culture, and the chance to be part of a dedicated team passionate about delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail/Admissions Assistant - Woburn Safari Park
✨Tip Number 1
Get to know the Woburn Safari Park vibe! Visit the park, chat with staff, and soak up the atmosphere. This will help you understand what they value in a team member and give you some great talking points during your interview.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with visitors, think of scenarios where you can showcase your friendly and organised nature. Role-play with a friend or family member to get comfortable with potential questions.
✨Tip Number 3
Brush up on your Microsoft Office skills! Make sure you're confident using Outlook, Excel, and Word. You could even create a mock spreadsheet or draft an email to show off your skills if asked during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Woburn Safari Park team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Retail/Admissions Assistant - Woburn Safari Park
Some tips for your application 🫡
Show Your Organisational Skills:Make sure to highlight any experience you have with organisation and administration in your application. We want to see how you can keep things running smoothly, especially in a busy environment like Woburn Safari Park!
Customer Service is Key:Since this role is all about interacting with visitors, share examples of your previous customer-facing roles. We love friendly faces, so let us know how you've made customers feel welcome in the past!
Be Specific About Your Skills:Mention your proficiency with Microsoft Office applications like Outlook, Excel, and Word. If you've got experience with till operations or administrative tasks, make sure to include that too – it’ll give us a clearer picture of what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at The Woburn Hotel
✨Know the Role Inside Out
Make sure you understand the specifics of the Retail/Admissions Assistant role. Familiarise yourself with the admissions process, ticket sales, and customer queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about interacting with visitors, be ready to share examples of your previous customer-facing experience. Think of situations where you went above and beyond for a customer or handled a tricky situation with grace. This will demonstrate your ability to thrive in a busy environment.
✨Brush Up on Your Tech Skills
As you'll be using Microsoft Office applications like Outlook, Excel, and Word, it’s a good idea to refresh your knowledge before the interview. Be prepared to discuss how you've used these tools in past roles, especially in relation to administrative tasks and till operations.
✨Flexibility is Key
Highlight your availability and willingness to work during weekends, school holidays, and Bank Holidays. Employers love candidates who can adapt to their needs, so make sure to mention your flexibility and any relevant experiences that showcase your commitment to working varied hours.
