We are seeking a Family Liaison Officer to build bridges between families, caregivers and local authorities, helping to meet the needs of children and young people across the region.
Responsibilities
- Work closely with parents, young people, carers and the local authority to explore circumstances and agree collaborative, life‑changing resolutions.
- Coordinate visits, talk with parents and develop strategies to support them in overcoming challenges.
- Use your knowledge of local resources to direct families to additional support services.
- Organise and take part in admission interviews in partnership with the Head Teacher.
- Ensure comprehensive inductions are given to new families and staff.
Qualifications
- Previous experience working with SEN and families in challenging circumstances, with the expertise to support and resolve difficulties.
- Strong contacts within the local authority, including educators, social services and healthcare professionals.
- Experience of multi‑agency work and an understanding of safeguarding and child‑protection legislation, policies and guidance.
- Genuine passion for enhancing the life opportunities of young people and their families, with empathy and understanding.
- Hold an enhanced DBS check (cost covered by the employer).
Benefits
- Full induction and on‑the‑job training.
- 35 days holiday, including bank holidays.
- Career progression opportunities with promotion from within the group.
- Flexible benefits, including life insurance and other insurance options.
- Wellbeing support and employee assistance programmes.
- Medical cover for optician, dentist and other NHS/private services.
- Beautiful working environments and facilities.
- Recommend‑a‑friend scheme offering a £1,000 bonus for every successful referral.
- Contributory pension scheme with employer match up to 5%.
We are an equal‑opportunity employer welcoming applications from people of all backgrounds, identities and abilities.
